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INFORMS Philadelphia – 2015

219

MC41

41-Room 102A, CC

Joint Session MSOM-Health/HAS/Analytics: Data-

Driven Modeling in Healthcare III

Sponsor: Manufacturing & Service Oper

Mgmt/Healthcare Operations

Sponsored Session

Chair: Mehmet Ayvaci, Asst Professor, University of Texas-Dallas,

School of Management, Richardson, TX, 75080,

United States of America,

mehmet.ayvaci@utdallas.edu

1 - Making the Case for Case Management

Margret Bjarnadottir, Assistant Professor of Management Science

and Statistics, Robert H. Smith School of Business, University of

Maryland, 4324 Van Munching Hall, College Park, MD, 20742,

United States of America,

margret@rhsmith.umd.edu

,

David Anderson

Most case management programs target current high-cost patients. However the

real cost savings potential is including lower cost patients at high risk of future

high costs. We demonstrate the potential of association rules for identification of

these high value patients and derive a general upper bound methodology on

classification performance.

2 - Managing Office Revisit Intervals and Patient Panel Sizes in

Primary Care

Hessam Bavafa, Assistant Professor, Wisconsin School of Business,

Madison, WI, United States of America,

hbavafa@bus.wisc.edu

In recent years, the drive to contain health care costs in the US has increased

scrutiny of the traditional mode of delivering primary care where a patient is

treated by his primary care physician during a face-to-face visit. In particular, two

approaches, the use of “e-visits” and greater reliance on non-physician providers,

have been suggested as lower-cost alternatives to the traditional set-up. In this

paper, we consider a patient panel and develop a new model of patient health

dynamics.

3 - Outpatient-clinic Capacity Management when Continuity of

Care Matters

Yichuan Ding, UBC, 2053 Main Mall, Sauder School of Business,

Vancouver, BC, V6T1Z2, Canada,

daniel.ding@sauder.ubc.ca,

Diwakar Gupta, Xiaoxu Tang

We study how to manage capacity in an outpatient clinic with the goal of

maximizing service volume as well as maintaining high level of continuity of care

(COC). We consider a simple strategy that doctors may use to improve COC —

book a follow-up appointment (FUA) for a patient before she leaves the clinic. In

order to encourage the doctor to use this strategy, the current fee-for-service

mechanism must be revised to compensate doctors for FUAs that are no show or

late cancelled.

4 - The Impact of Health Information Exchanges on Emergency

Department Length of Stay

Jan Vlachy, PhD Student, Georgia Institute of Technology, 755

Ferst Drive, NW, Atlanta, GA, 30332, United States of America,

vlachy@gatech.edu,

Turgay Ayer, Mehmet Ayvaci, Zeynal Karaca

Electronic exchange of health information (HIE) is expected to improve

coordination in emergency departments (ED). We empirically study the impact of

HIEs on ED length of stay (LOS) using a large longitudinal dataset comprising

about 5.8 million visits to 63 EDs over three years. Overall, we find that HIE

adoption is associated with substantial reductions in LOS, but this impact depends

on various contextual and situational factors.

MC42

42-Room 102B, CC

Joint Session MSOM-Health/HAS/Analytics:

Healthcare Analytics

Sponsor: Manufacturing & Service Oper

Mgmt/Healthcare Operations

Sponsored Session

Chair: Tinglong Dai, Assistant Professor, Johns Hopkins University, 100

International Dr, Baltimore, MD, 21202, United States of America,

dai@jhu.edu

Co-Chair: Song Hee Kim, Assistant Professor, Marshall School of

Business, University of Southern California, Los Angeles, CA,

United States of America,

songheek@marshall.usc.edu

1 - Efficient Spatial Allocation of Epidemic Intervention Resources

with a Focus on Ebola in West Africa

Eike Nohdurft, Research Assistant, WHU - Otto Beisheim School

of Management, Burgplatz 2, Vallendar, 56179, Germany,

eike.nohdurft@whu.edu

, Elisa Long, Stefan Spinler

The recent Ebola outbreak has shown that containment of an infectious disease

relies on deployment and allocation of intervention resources. A model reducing

the number of infections through improved allocation is proposed. Allocation

decisions are based on a spatial compartmental epidemic model with a novel

factor dynamically incorporating behavioral change in the population. Our

approach could avoid up to 23% of the infections.

2 - Information Aggregation and Classification under Anchoring Bias:

Application to Breast Imaging

Mehmet Eren Ahsen, Researcher, IBM Research, 1101 Route 134

Kitchawan RD #13-146C, Yorktown Heights, NY, 10598, United

States of America,

mahsen@us.ibm.com

, Mehmet Ayvaci,

Srinivasan Raghunathan

We study optimal aggregation and subsequent classification for the case of two

sources of information where the interpretation of the primary information

(mammography) is biased by the secondary information (risk profile). We

examine the relationship between bias, weights assigned, and the decision

thresholds in the context of optimal utility or the optimal discriminative ability.

3 - Priority and Predictability

Jillian A Berry Jaeker, Assistant Professor, Boston University, 595

Commonwealth Avenue, Boston, MA, 02215, United States of

America,

jjaeker@bu.edu

This study explores how patient admission characteristics (i.e. whether a patient is

scheduled or emergent; medical or surgical) moderate the effects of high

workload and demand. In particular, the probabilities of admission and discharge,

by patient type are analyzed. The results of this study provide an estimation of the

impact of predictability on patient flow.

4 - Decision Ambiguity and Conflicts of Interests in Interventional

Cardiology Decision-Making

Tinglong Dai, Assistant Professor, Johns Hopkins University, 100

International Dr, Baltimore, MD, 21202, United States of

America,

dai@jhu.edu

, Chao-wei Hwang, Xiaofang Wang

With the rapidly rising cost of health care, there is a renewed urgency for

reducing inappropriate use of percutaneous coronary interventions (PCI). In this

work, we provide a quantitative analytical model of clinical and non-clinical

factors influencing PCI decision-making processes. Our model helps inform

policy-makers designing guidelines to optimize the use of PCI.

MC43

43-Room 103A, CC

Game Theoretic Models in Revenue Management II

Sponsor: Revenue Management and Pricing

Sponsored Session

Chair: Santiago Balseiro, Assistant Professor, Duke University,

100 Fuqua Drive, Durham, NC, 27708, United States of America,

srb43@duke.edu

Co-Chair: Ozan Candogan, University of Chicago, Booth School of

Business, Chicago, IL, United States of America,

ozan.candogan@chicagobooth.edu

1 - Learn and Screen: A Strategic Approach to Collaborative

Inventory Management

Bharadwaj Kadiyala, PhD Candidate, The University of Texas at

Dallas, 800 West Campbell Road, 3.218, Dallas, TX, 75080, United

States of America,

bharadwaj.kadiyala@utdallas.edu,

Ozalp Ozer

We propose a dynamic mechanism for a supplier who periodically replenishes

inventory with partial knowledge of demand distribution. By combining the best

of Bayesian updating and screening mechanism, we show that in addition to

maximizing profit, inventory decisions also serve a strategic purpose in eliciting

demand information from the buyer.

2 - Optimal Contracts for Intermediaries in Online Advertising

Santiago Balseiro, Assistant Professor, Duke University, 100

Fuqua Drive, Durham, NC, 27708, United States of America,

srb43@duke.edu

, Ozan Candogan

The prevalent method online advertisers employ to acquire impressions is to

contract with an intermediary. We study the optimal contract offered by the

intermediary when advertisers’ budgets and targeting criteria are private. We

introduce a novel approach to tackle the resulting multi-dimensional dynamic

mechanism design problem, and show that an intermediary can profitably

provide bidding service to a budget-constrained advertiser and at the same time

increase the overall market efficiency.

MC43