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INFORMS Philadelphia – 2015

216

3 - Forecasting Outcomes of Donor Liver Allocation Policies Given

Growing Disparities in Supply and Demand

Rachel Townsley, North Carolina State University, Industrial and

Systems Engineering, Raleigh, NC,

rmtownsl@ncsu.edu,

Maria Mayorga

Health trends in the US general population point to a growing gap in the supply

and demand of livers for transplantation. Obesity, diabetes, and an aging

population are the cause of declining donor liver quality as well as the cause of

growing transplant waitlists. We use UNOS data to develop agent based

simulation models and evaluate 30-year outcomes of liver allocation in the US in

light of these trends.

4 - An Efficient Contiguity-enforcement Algorithm for Practical

Geographic Districting Problems

Douglas King, University of Illinois at Urbana-Champaign, 117

Transportation Bldg., 104 S. Mathews Ave., MC-238, Urbana, IL,

61801, United States of America,

dmking@illinois.edu

,

Sheldon Jacobson, Edward Sewell

Geographic districting applications include congressional districting, police

districting, and deployment of emergency services. Often, these districts are

required to be contiguous, imposing a substantial computational burden during

optimization. By integrating assessment of district holes (i.e., enclaves), this talk

presents efficient algorithms for enforcing contiguity when district composition is

optimized with local search. Practical scaling properties of these algorithms will be

discussed.

MC34

34-Room 411, Marriott

Joint Session HAS/MSOM-Healthcare:

Managing Healthcare Operations

Sponsor: Health Applications

Sponsored Session

Chair: Craig Froehle, Professor, University of Cincinnati, Lindner

College of Business, Lindner College of Business, Cincinnati, OH,

45221-0130, United States of America,

froehlecm@ucmail.uc.edu

1 - Data-driven Decision Making at Triage: Toward Better Patient

Streaming in the Emergency Department

Elham Torabi, University of Cincinnati, Cincinnati, OH,

torabiem@mail.uc.edu

, Craig Froehle, Christopher Miller

The inadequacy of the ESI triage system potentially contributes to suboptimal

patient routing and ED congestion. Using partitioning methods, we define new

prioritization policies to further stratify the ESI-3 patients who make 50% of all

patients. We evaluate the performance of the system under new policy using

queueing models.

2 - The Cost of Waiting in Healthcare and Hospitality Services

Craig Froehle, Professor, University of Cincinnati, Lindner College

of Business, Lindner College of Business, Cincinnati, OH, 45221-

0130, United States of America,

froehlecm@ucmail.uc.edu,

Rohit Verma

The perceived cost of waiting to patients and customers has proven difficult to

measure. Using a set of experiments, we compare how waiting is perceived in the

contexts of healthcare and hospitality services. We examine the perceptions of

waiting as well as “sequence” effects — where the wait occurs within the service

process — and draw preliminary conclusions about how healthcare and

hospitality services might better approach the management and mitigation of

customer and patient waiting.

3 - Impact of Inspection Outcomes on Nursing Home Care Quality -

Role of Ownership and Affiliation

Rachna Shah, Professor, University of Minnesota, Minneapolis,

MN, United States of America,

shahx024@umn.edu

,

Gopalakrishnan Narayanamurthy, Anand G

Inspections and their impact on quality outcomes have been studied in many

different settings. Surprisingly, this relationship has not been examined in the

healthcare sector. In this study, we investigate the impact of inspection outcomes

on future clinical (evidence-based) and experiential (patient-centered) quality in

nursing homes using a unique secondary panel data.

4 - Addressing Challenges of Scheduling Providers at Major

Teaching Hospitals

Brian Lemay, University of Michigan, 1205 Beal Avenue, Ann

Arbor, MI, 48109, United States of America,

blemay@umich.edu

,

Amy Cohn

When using optimization models for solving healthcare provider scheduling

problems, multi-criteria objective functions are necessary, but often result in

undesirable schedules. Additionally, it is frequently not possible to satisfy every

scheduling preference, so compromises must be made to resolve the infeasible

problem instances. We discuss our methods for overcoming these multi-criteria

objective and infeasibility challenges for scheduling providers at two major

teaching hospitals.

MC35

35-Room 412, Marriott

Practice-Based Research in Humanitarian

Operations Management

Sponsor: Public Sector OR

Sponsored Session

Chair: Maria Besiou, Kuehne Logistics University, Grosser Grasbrook

17, Hamburg, Germany,

Maria.Besiou@the-klu.org

1 - Fundraising for Operational Expenditures in International

Humanitarian Aid

Laura Turrini, Köhne Logistics University, Grofler Grasbrook 17,

Hamburg, 20457, Germany,

Laura.Turrini@the-klu.org,

Maria Besiou, Joern Meissner

Effectiveness of humanitarian programs depends on funding. Based on the

programs operational needs, international humanitarian organizations estimate

the operational expenditures and then appeal for donations. Donations affect

services and the number of beneficiaries they will be able to

reach.In

this paper,

using multiple regression analysis, we aim to shed more light on the operational

implications of fundraising and on possible improvements of fundraising strategies

for humanitarian programs.

2 - Disaster Response Test Cases: Representing Real Disasters

Azrah Azhar, Graduate Student, George Washington University,

800, 22nd Street NW, Washington, DC, 20052,

United States of America,

azrah@gwu.edu,

Erica Gralla

In the humanitarian logistics literature, algorithms and policies are recommended

based on their performance in test problem instances. Therefore, it is important

that these test problems are representative of real disasters. We study twenty-

seven real disaster instances, identify their characteristics and compare them to

test problems from the humanitarian literature.

3 - Transition to Practice of Access Restoration in Post-disaster

Humanitarian Logistics

Felipe Aros-Vera, Rensselaer Polytechnic Institute, Troy, NY

United States of America,

arosvm2@rpi.edu

, Jose Holguin-Veras

This presentation focuses on the technical challenges of the transition to practice

of access restoration methodologies after disasters. It gives an overview of the

integration of systems that provide: (1) initial assessment of transportation

network conditions, (2) mathematical modeling, and (3) decision making process

on the ground. The presentation builds on the implementation of access

restoration models into the disaster response plans in the city of New York.

4 - Volunteer Management in Charity Storehouses

Maria Besiou, Kuehne Logistics University, Grosser Grasbrook 17,

Hamburg, Germany,

Maria.Besiou@the-klu.org

,

Alfonso Pedraza-Martinez

We study volunteer management at a large faith-based organization. The whole

supply chain operates exclusively with volunteers (from supply to delivery). We

focus our study on the preparation of the beneficiaries’ orders by volunteers in a

storehouse. There are different categories of volunteers; some are more

experienced while others may work in the system for the first time. Using

empirical data we build a model to explore the drivers of on-time order

fulfillment at the storehouse level.

MC34