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INFORMS Philadelphia – 2015

418

2 - Efficient Workforce Size and its Schedule in the Retail Store

Peeyush Pandey, Doctoral Student, IIM INDORE, FPM block.

room no.-315, IIM Indore, Prabandh Shikhar,, Indore, MP,

453331, India,

f12peeyushp@iimidr.ac.in,

Bhavin Shah,

Ashish Sadh, Hasmukh Gajjar

A Stochastic model is proposed to determine optimal workforce size at the

different point of time in the retail store. Further this optimal size is used as an

input to workforce-scheduling model considering uncertain and uneven customer

traffic, union contracts, labor laws, company policies etc. Proposed optimization

model and solution methodology guarantees to provide efficient workforce

schedule.

3 - Beyond the Forecast – Risk Based Promotion Management

Applied in a Grocery Retail Environment

Ted Matwijec, Managing Director, ACT Operations Research,

1345 Legendary Lane, Morrisville, NC, 28202, United States of

America,

ted.matwijec@act-operationsrearch.com

,

Raffaele Maccioni

Promotions are one of the biggest challenges for management for businesses

focused on consumer retailing. Each product promotion campaign must

contribute to the businesses to attract new customers and still retain existing

customers. In this paper we analyze the modeling, which is applied to promotions

used at a national grocery retailer. The solution minimizes the risk of running

promotions by using optimization techniques which ultimately benefits a retailer

profitability.

4 - The Softer Side of Assortment Planning

Nazrul Shaikh, Assistant Professor, University of Miami, 268,

McArthur Engineering Building, University of Miami,

Coral Gables, FL, 33146, United States of America,

n.shaikh@miami.edu,

Shelby Koos

Our research focuses on the sensitivity of the optimal assortment plans to soft

costs, such as backorder costs, and proposes a methodology for generating robust

solutions to the assortment planning problem. This adds a useful element to

extant research that only focuses on improving future demand estimates and

substitution probabilities.

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53-Room 107B, CC

Frontiers of Behavioral Operations Research

Sponsor: Behavioral Operations Management

Sponsored Session

Chair: Karen Zheng, MIT, 77 Massachusetts Avenue, Cambridge, MA,

02139, United States of America,

yanchong@mit.edu

1 - A Cognitive Strategy for Reducing Managerial Bias under

Censored Demand

Jordan Tong, Assistant Professor, University of Wisconsin at

Madison, WI, United States of America,

jordan.tong@wisc.edu

,

Daniel Feiler, Richard Larrick

Existing evidence suggests managers exhibit a censorship bias: demand beliefs and

order decisions are biased low when demand is censored by the inventory level.

We propose a new cognitive strategy, which is easily implementable in practice,

for reducing this bias. Two experiments show that the strategy improves

managerial performance across multiple profit margins and outperforms other

plausible debiasing techniques. The results also illuminate the underlying causes

of the censorship bias.

2 - The Bright and Dark Sides of Perception Biases in

Inventory Decisions

Yaozhong Wu, National University of Singapore, NUS Business

School, Singapore, Singapore,

yaozhong.wu@nus.edu.sg

We study the impact of perception biases in competing inventory decisions. We

analyze how a manager’s perception bias affects each other’s inventory decisions

and performances in strategic interactions, and more importantly who benefits

from these biases in the short and long runs. We show that a perception bias can

serve as a competitive advantage in the sense that a biased manager can achieve a

higher profit than an unbiased competitor.

3 - The Exploration – Execution Transition in Product Development:

An Experimental Analysis

Stephen Leider, University of Michigan, 701 Tappan Ave R4486,

Ann Arbor, MI, 48104, United States of America,

leider@umich.edu

, Evgeny Kagan, William Lovejoy

We examine experimentally the effect of exogenous and endogenous transition

times on performance in a creativity task. Subjects who choose their own

transition perform worse, even when the transition time is similar. We find that

early design prototyping , testing and even failure improves performance, while

the number of ideas does not. Idea selection and execution accounts for more of

the performance difference than idea generation.

4 - Pricing When Customers have Limited Attention

Tamer Boyaci, McGill University, Montreal, Canada,

tamer.boyaci@mcgill.ca

, Yalcin Akcay

We study optimal pricing when customers ha e limited attention and capability to

process information about the value (quality) of the offered products. We model

customer choice based on the theory of rational inattention in the economics

literature, and capture not only the impact of true qualities and prices, but also

the intricate effects of customer’s prior beliefs and cost of information acquisition

and processing. We consider both monopolistic and competitive settings.

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55-Room 108B, CC

Decision Analysis I

Contributed Session

Chair: Xiaoya Xu, PhD, University of Macau, S9-7025, Macau,

Macau,

xlwxxy@gmail.com

1 - Managing Rental Products with Breakdown

Mohammad Firouz, PhD Candidate, The University of Alabama,

610 13th St, Apt. 19, Tuscaloosa, AL, 35401, United States of

America,

mfirouz@crimson.ua.edu,

Burcu Keskin, Linda Li

We investigate capacity planning problem of a rental system. Products owned by

the system have a life time distribution and may breakdown for an uncertain

duration of time. We solve the proposed Quasi-Birth and Death (QBD) model via

matrix analytic methods. We also compare the result of our proposed

approximation to the problem with the QBD. In our analysis, we prove the

convexity of the approximate cost objective function and show conditions under

which it may or may not be accurate.

2 - Repeat Purchase Prediction of Loyalty Customers using

Survival Analysis

U Dinesh Kumar, Dr., Professor in Quantitative Methods &

Information Systems, Indian Institute of Management,

Bannerghatta Road, Bangalore, 560076, India,

dineshk@iimb.ernet.in

The prediction of purchase behavior of loyalty customers in terms of who will

repeat the purchase and when the repeat purchase of a particular category will be

done. We use Survival Model combined with Logistic Model and Decision Tree to

find when and who will repeat the purchase while retaining the robustness,

interpretability of the models.

3 - Selling Probability Service: Profiting from Market Segment

and Discrimination

Xiaoya Xu, PhD, University of Macau, S9-7025, Macau,

Macau,

xlwxxy@gmail.com

, Zhaotong Lian, Xin Li, Pengfei Guo

We consider a setting where goods A and B are offerred to customers of three

types: buyers who desire for A, buyers who desire for B, and the third type of

buyers who are flexible.A probability selling service is created by the seller to offer

the option of getting an unknown item either A or B, targetting at the third type

of customers. This paper investigates the role of probability selling service

provider in such a setting as Priceline and Hotwire in market segmentation.

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57-Room 109B, CC

Advances in Sustainable Energy and Economic

Systems Analysis

Sponsor: ENRE – Energy II – Other (e.g., Policy, Natural Gas,

Climate Change)

Sponsored Session

Chair: Soheil Shayegh, Postdoctoral Research Scientist, Carnegie

Institution for Science, 260 Panama St., Stanford, Ca, 94305,

United States of America,

sshayegh@carnegiescience.edu

1 - Adapting to Rates of Climate Change

Soheil Shayegh, Postdoctoral Research Scientist, Carnegie

Institution for Science, 260 Panama St., Stanford, Ca, 94305,

United States of America,

sshayegh@carnegiescience.edu,

Ken Caldeira, Juan Moreno-Cruz

Most of the discussion around adaptation in IPCC AR5 and other sources has

focused on amounts of climate change. However, it is becoming increasingly clear

that, as climate continues to change, people and ecosystems will need to

continuously adapt to a moving target. We have developed a model that

convincingly makes this point and illustrates it with a quantitative example

involving coastal development in the face of ongoing sea level rise.

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