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INFORMS Philadelphia – 2015

414

2 - Should Firms Invest in Joint Promotions?

Salma Karray, UOIT, 2000 Simcoe Street North, Oshawa, ON,

Canada,

salma.karray@uoit.ca

, Simon Pierre Sigue

We investigate whether firms should invest in joint promotions for their

complementary products with partners that are competitors in other product

categories. We develop a game-theoretic model and solve for Nash equilibrium

strategies. The main results show that spillover effects significantly affect the

viability of such promotions.

3 - The Lot Sizing Problem under Price Competition

Alejandro Lamas, Assistant Professor, NEOMA Business School,

1 Rue du Maréchal Juin, Mont Saint Aignan Cedex, 76825,

France,

alejandro.lamas@neoma-bs.fr

, Philippe Chevalier

We study simultaneous pricing and operations planning when two competitors

face price sensitive demands. We model the operations of each competitor as a Lot

Sizing Problem. We assume competitors choose prices from a discrete set, thus the

complexity of computing a Nash Equilibrium increases with the size of the

instance. By characterizing a Nash Equilibrium, we reduce the computational

time of the problem.

WB41

41-Room 102A, CC

Joint Session MSOM-Health/HAS: Incentives in

Healthcare Value Chain for Drugs and Consumables

Sponsor: Manufacturing & Service Oper

Mgmt/Healthcare Operations

Sponsored Session

Chair: Sepehr Nemati, Postdoctoral Fellow, Ivey School of Business,

University of Western Ontario, 1255 Western Road London, London,

Canada,

Sproon@ivey.uwo.ca

1 - Modeling the Ethics of Donating Dated Medical Supplies

Quan Zhou, University of Auckland, 12 Grafton Road, Auckland,

1010, New Zealand,

q.zhou@auckland.ac.nz

, Tava Olsen

Many developed countries hold medical supplies in reserve for emergencies that

eventually become dated. For example, sterile packaging begins to lose its sterile

seal over time. Although donating such dated medical supplies to developing

nations could reduce expiration and benefit the recipients, it is not encouraged

due to ethical concerns. Using a series of stochastic models, we investigate how

donation would impact a recipient country’s social welfare, considering possible

corruption effects.

2 - Two-Echelon Pharmaceutical Reverse Supply Chain Coordination

with Customer Incentives

Du’a Weraikat, PhD Candidate, Concordia University, 1420 Rue

Towers Apt. 317, Montreal, Canada,

d_wer@encs.concordia.ca

,

Masoumeh Kazemi Zanjani, Nadia Lehoux

We explore the role of providing incentives to customers to encourage the returns

of unexpired medications and to improve the performance of real pharmaceutical

reverse supply chains (RSC). Also, we investigate the effect of having a

coordination method between RSC entities on the recovery rate. Finally, a proper

technique is proposed to share the RSC savings. The results indicate that

introducing incentives enhances the recovery rate by 11.5% while improving the

profitability of the RSC.

3 - How to Fight Fake Medicine with SMS Verification Technology

Michael Beeler, PhD Candidate, Massachusetts Institute of

Technology, 77 Massachusetts Avenue, E40-149, Cambridge, MA,

02139, United States of America,

beeler@mit.edu

,

David Simchi-levi, Cynthia Barnhart, Louis Chen

The WHO estimates that up to 25% of medicine in poor countries could be

counterfeit. We show that using covert, single-use product codes verifiable by

SMS can reduce counterfeiting levels while improving manufacturer profit.

Moreover, we find for certain drug markets, manufacturers can obtain further

gains by offering small SMS-based rebates to consumers who verify products. Our

paper presents an analytical framework for selecting such rebate levels to fight

counterfeit drugs.

4 - Companion Diagnostics Co-Development with Patent Expiry and

Additional Effort on Quality

Sepehr Nemati, Postdoctoral Fellow, Ivey School of Business,

University of Western Ontario, 1255 Western Road London,

London, Canada,

Sproon@ivey.uwo.ca,

Mehmet Begen,

Gregory Zaric

Developing safe and reliable companion diagnostic tests for an existing drug

before the drug patent expires is shown to be a viable strategy for pharma

companies to thrive their business. We study the problem that pharma companies

face when they offer a contract to form partnerships with biotech companies for

developing these tests. We propose a contract that maximizes the pharma’s profit

while giving enough incentives to the biotech company to timely develop a high

quality test.

WB42

42-Room 102B, CC

Stochastic Models for Healthcare Applications

Sponsor: Manufacturing & Service Oper

Mgmt/Healthcare Operations

Sponsored Session

Chair: Pengyi Shi, Assistant Professor, Krannert School of Management,

Purdue University, 403 W State St, West Lafayette, IN, 47907,

United States of America,

shi178@purdue.edu

1 - Approximating Emergency Department Census Levels via Simple

Queueing Models

Wanyi Chen, University of North Carolina at Chapel Hill, 131

Providence Glen Dr, Chapel Hill, NC, 27514, United States of

America,

wanyic@live.unc.edu

, Debbie Travers, Serhan Ziya,

Nilay Argon, Kenneth Lopiano, Thomas Bohrmann,

Abhi Mehrotra, Jeffery Strickler

Using data from an emergency department, we investigate whether single station

queueing models with time or state dependent arrival and service rates can be

used to obtain good approximations for the census levels in practice.

2 - The Impact of Delay Announcement on Hospital

Network Coordination

Jing Dong, Northwestern University, 2145 Sheridan Road,

Tech C210, Evanston, IL, United States of America,

jing.dong@northwestern.edu

, Elad Yom-tov, Galit Yom-tov

We investigate the impact of delay announcement on the coordination within

hospital networks using a combination of empirical observations and numerical

experiments. We provide empirical evidence that patients do take delay

information into account when choosing Emergency Departments. We also

investigate factors that may affect the coordination level between hospitals.

3 - Identify Optimal Overflow Policies using Approximate

Dynamic Programming

Pengyi Shi, Assistant Professor, Krannert School of Management,

Purdue University, 403 W State St, West Lafayette, IN, 47907,

United States of America,

shi178@purdue.edu,

J. G. Dai

To alleviate Emergency Department congestion, boarding patients who wait to be

admitted to inpatient wards may have to be overflowed to a non-primary ward

when they wait too long. We develop approximate dynamic programming tools

to identify the optimal overflow policies under different system states.

4 - A Data-driven Model of an Appointment-Generated Arrival

Process at an Outpatient Clinic

Ward Whitt, Columbia University, IEOR Department,

S. W. Mudd Building, New York, NY, United States of America,

ww2040@columbia.edu

, Won Chul Cha, Song Hee Kim

We analyze appointment-system data from an endocrinology outpatient clinic

and develop a stochastic arrival process model that can be used to simulate the

clinic and evaluate alternative appointment strategies. Variability is caused by

uncertain no-shows, unscheduled arrivals and earliness or lateness, but most

importantly by the schedule itself.

WB43

43-Room 103A, CC

Revenue Management Problems with Consumer

Choice Behaviors

Sponsor: Revenue Management and Pricing

Sponsored Session

Chair: Zizhuo Wang, Assistant Professor, University of Minnesota,

111 Church Street S.E., Minneapolis, MN, United States of America,

zwang@umn.edu

1 - When to Offer Upgrades?

Rowan Wang, Singapore Management University, 50 Stamford

Rd, Singapore, 178899, Singapore,

rowanwang@smu.edu.sg

,

Yimin Yu, Huihui Wang

We consider a firm that sells multiple product models corresponding to multiple

classes of demand. The firm may offer customers free upgrade to a more

expensive model when there is insufficient stock of the one preferred. However,

customers may not accept the upgrade due to their preference on features of the

desired model. It is interesting to see that, knowing some customers may reject

the upgrade option, it might be optimal to offer upgrade earlier and before

stockout.

WB41