Morgan Hill Comms. Assessment-v3

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newspaper comes out each Friday and has a weekly circulation of approximately 12,800.
Morgan Hill Times has a website a (with a dedicated mobile
view a a Twitter Profile with 1,820+ Followers at
and mobile apps for both Android and iOS. Michael
Moore is the City Editor.
Public Access Channel
The City of Morgan Hill's cable services are provided by Charter Communications, which is the
only cable service provider in Morgan Hill. The City's public access station is on Channel 17. The
channel offers live streaming and replays of important meetings ranging from the County
Board of Supervisors to City Council sessions. Frommidnight to 8:00am, the Channel also
loops a Bulletin Board: a series of slides containing information about upcoming news and
events. Larry Talbot is the City’s “Government Access Technician,” manages the channel, and
reports to Maureen Tobin.
Department Communication Activities
City Manager’s Office
The City Manager’s Office is responsible for “implementing Council policy, providing
leadership for the City's day-to-day operations, preparing and administering the annual
budget, and managing the personnel system. Steve Rymer has been Morgan Hill’s City
Manager since January 2013 and has served the community since 2006, most recently as
Community Services Director.
Maureen Tobin is the City’s Communications and Engagement Manager and reports directly to
Steve. The Communications and Engagement Manager position was created in January 2014
to advance the City's communication efforts and community engagement. Maureen has held
that position since its inception. Prior to that, Maureen served as the Community Services
Manager. She has served the community since 2007. Most staff members (“teammates”) and
many community members recognize Maureen as the person who most closely fills the role of
a traditional Public Information Officer (PIO) for the City. Since 2010, Maureen has also served
as the City's Emergency Operations Center’s (EOC) PIO. Nichole Martin, Community Services
Coordinator, serves as the backup PIO for the EOC.
Maureen oversees the large majority of the City’s external communications, especially the
City’s website, social media sites and Constant Contact emails. Maureen is the primary
teammate responding to comments on the city’s posts and its main Facebook
Page (City of Morgan Hill - Engage), and she frequently shares Posts from other City-related
Facebook Pages, such as the Economic Development Department and the Police Department.
Maureen has at least Editor-level (if not Admin-level) permissions on all official City Facebook
Pages, except the Police Department's Facebook Page. She also heads up a “Web Team”—a
group of approximately 20 teammates who have been tasked with updating their
Departments’ section(s) of th website.
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