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Steve and Maureen frequently work together to discuss information that should be shared
with the community. Rather than utilizing a traditional City Manager newsletter, information is
communicated through email blasts, city council agenda previews, and social media. Steve
does convene weekly internal “Leadership Huddles” with Department Heads to review
ongoing and upcoming City projects, events and policy issues. Maureen attends these
meetings to surface information that could or should be shared with the Morgan Hill
community, but Communications is not a specific agenda item with a dedicated amount of
time to discuss.
Both Steve and Maureen are working on further empowering individual Departments to
manage their own communication efforts, whether through digital platforms, printed
collateral or verbal interactions with the community. In times when Maureen is out of the
office, Nichole Martin often fills in to execute some of Maureen’s Communications
responsibilities. Previously, Maureen had a part-time temporary employee who helped execute
some day-to-day Communications responsibilities. The hours for this position currently are
budgeted, but the position is unfilled at this time.
Administrative Services
Cities’ Administrative Services Departments generally have few highly visible touchpoints with
the community but still serve vital Communications functions. Christina Turner is the Assistant
City Manager in charge of Administrative Services, which includes: Finance/Budget, Utility
Billing, Human Resources, Information Services, and Council Services/Records Management.
Finance/Budget
Dat Nguyen and Harjot Sangha are Morgan Hill’s Finance Director and Accounting Manager,
respectively. The Finance team produces the City’s annual “Budget in Brief” document: Dat
and Harjot supply the content while Hilary Holeman—an Administrative Analyst in the City
Manager’s Office—helps with the layout. Budget documents are posted to the “Budget” page
on the City website (first page under the ‘Government’ dropdown/Finance) as a digital
“flipbook” (new this past year) and PDF files. The City has posted one year of budget-related
documents so far using FlippingBook, a tool that allows users to interactively ‘flip’ through and
search for specific content within pages of digital files: Adopted Operating and CIP Budget for
FY 2016-17 & 2017-18. Currently, the City is not tracking metrics associated with these
FlippingBook files.