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01

AMUNDI

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2016 Corporate social responsability report

C O N T E N T S

Message from the Chairman and the Chief Executive Officer ...................................................................................................... 02

1

CSR AT AMUNDI ........................................... 8 1.1 Amundi’s CSR commitments .. 8 1.2 The Crédit Agricole Group’s FReD programme ........................ 9 1.3 Charters and securities market practices to which we are committed ........................ 9

2

ACT AS A RESPONSIBLE FINANCIAL INSTITUTION ...................... 11 2.1 Promoting responsible finance .......................................... 11 2.2 Keeping the promise to clients ...................................... 18

3

MAKE INDIVIDUAL AND COLLECTIVE DEVELOPMENT CENTRAL TO OUR RESPONSIBILITY AS AN EMPLOYER .................................... 22 3.1 HR policies .................................. 22 3.2 Employer-Employee communication, Psychosocial Risk (PSR) Prevention Policy and quality of life in the workplace ........................ 27 3.3 Measure of employee commitment ............................... 29 3.4 Societal involvement ............... 29

4

ACTING AS A COMMUNITY- MINDED, ECO-AWARE CITIZEN .......... 30 4.1 Sponsorship ............................... 30 4.2 Responsible purchasing ........ 30 4.3 Limit our direct environmental impact ............. 32

5

METHODOLOGY AND INDICATORS .. 35 5.1 Note on methodology ............. 35 5.2 Table of indicators .................... 36 5.3 Cross-reference table with disclosures required by Article R. 225-105-1 of the French Commercial Code .............................................. 42