40 / 46
Indicators
Unit
2016
2015
2014
Business line indicators (continued)
Voting policy
Engagements with investee companies before
the General Shareholders’ Meetings (GSM)
Number
240
260
266
GSMs dealt with
Number
2,623
2,565
2,576
Resolutions dealt with
Number
32,771
32,396
31,237
Number of resolutions presented by shareholders
and supported by Amundi on corporate governance
Number
299
384
356
Number of resolutions presented by shareholders
and supported by Amundi on social/societal issues
and human rights
Number
80
74
88
Number of resolutions presented by shareholders
and supported by Amundi on environmental matters
Number
51
44
51
Total number of opposing votes
Number
5,477
5,825
5,220
Number of resolutions voted against on the board balance
Number
2,069
2,492
1,988
Number of resolutions voted against on equity transactions
(including poison pills)
Number
1,006
904
842
Number of resolutions voted against on compensation
of Senior Management
Number
1,608
1,517
1,542
Ethics and
compliance
Number of Compliance Committees
Number
11
11
11
Number of complaints consolidated at Group level
Number
2,865
2,271
1,743
% of employees trained in anti-money laundering
procedures
(11)
% 90
0
0
% of employees trained in anti-fraud procedures
(11)
% 83
0
0
Institutional Client
Services
Total complaints
Number
46
32
133
Number of complaints
by type
Contesting a trade
Number
13
17
72
Time to execute a trade
Number
3
6
19
Quality of product/service
Number
28
7
39
Pricing
Number
2
2
3
Retail Partners
Staff specialising in networks
(12)
FTE
181.7
198.0
206.6
Risk management**
Percentage of managed portfolios having a risk strategy
% 99.1
98.9
96.5
Business line
headcount in Control
Departments
Business line headcount in Risk Departments
FTE
165.0
168.1
155.6
Business line headcount in Audit Departments
FTE
26.6
21.5
18.0
Business line headcount in Compliance Departments
FTE
64.8
57.0
48.8
Percentage of total headcount
% 8.2
8.0
7.4
Sponsorship**
Amount of contributions
€ 1,408,590 1,165,785 1,020,715
Responsible
purchasing*
Purchases from sheltered sector companies
€ 339,177 175,000
96,706
Use of sheltered sector companies
Number of
“beneficiary units”
16.9
9.0
5.5
Subcontracting (expenses for contractors)
€ 34,379,945 33,746,817 30,400,836
Percentage of invoices paid on time (2 months)
% 83
81
73
* Scope: Amundi SEU (France).
** Scope: Amundi Asset Management.
(11) Internal anti-corruption training is now addressed in the “Fight against fraud” module and external corruption in the training course “Fight against money-
laundering and the financing of terrorism”. These training sessions do not take place every year.
(12) 2014 and 2015 figures were corrected in relation to the version published in 2016.
40
AMUNDI
-
2016 Corporate social responsability report
Economic, social and environmental information
Methodology and indicators