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3

Daily Monitoring & Social Listening

CMAB monitored traditional and social media daily, tracking Real California Milk

proactive coverage, dairy and food industry trends, and issues (food safety,

environmental, animal care, drought, etc.). The team provided an analysis and POV on

impacts pertaining to the California dairy industry, in addition to recommendations for

amplifying positive stories on Real California Milk owned social channels.

California Dairy Communicators

CMAB convened a meeting of the California Dairy Communicators group to exchange

information and address issues that are/potentially impacting different industry groups.

CMAB also developed a crisis response protocol for this group for the industry to have a

unified voice and approach.

CALIFORNIA & NATIONAL INITIATIVES

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Importance

Build awareness of and preference for the Real California Milk seal/product with the seal

by sharing authentic dairy farm family legacy stories and dairy nutrition information

backed by science

Leverage a trusted health advisor to counsel peers about the importance of dairy

nutrition, utilizing new scientific research about whole milk and flavored milks

Share inventive holiday entertaining serving ideas using dairy foods – created by

influencers – to drive awareness and purchase of products carrying the Real California

Milk seal