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BUSDEV Dashboard

as of 2016_12

US Retail

1. Grow RCM cheese, butter and yogurt distribution at least 5%

US Foodservice

International

Team / Other

1. Implement Customer Relationship Management System

Scope project, develop RFP, decide on vendor

Kick off, develop and migrate data

Test, phase roll-out of launch, begin training

Go live across all key functions

2. Gain efficiencies in promotions through new vehicle tests & measurement

Tracking coupon redemptions & projections by vehicle

Tested Ibotta, digital coupons to reach Millennials

Tested retailer web marketing, new shelf signage, sweepstakes - Q4

1. Conduct national research, establish baseline for future growth objectives

Aided: State that is the Leading Producer of Dairy Products (By Region)

Leading State Northeast

South Midwest West (Excl. CA) California

Wisconsin

63%

54%

71%

41%

25%

California

21

34

20

51

71

3. Develop fact-based selling materials,

including PowerPoint templates,

using IRI data and other market research that

quantifies the benefits of

California dairy, the seal,

and our advertising and promotional programs

2. Develop and launch Foodservice digital campaign to address key issues

2. Develop a 5 year strategic plan for business development as part of overall

CMAB long range plan; assist with leading the overall CMAB process as

needed by CEO

3. Grow Sysco volume incentive program + 5%

4. Extend Sysco distributor incentive program to 2-3 smaller distributors:

- US Foods (in process)

1. Conduct consumer research in Mexico, laying the foundation for a test

market launch upon validation

Shift responsibilities to Janet Arellano brining all intl. together

Identify best positioning & RCC vs. RCM validity

2. Conduct consumer research in Asia

Identify countries for research

Contract and schedule qualitative

Conducted research in Korea, Vietnam

3. Consolidator Program: build to monthly FCL shipments for cheese and ice

cream in four markets. Establish base line metrics:

# of processors

# active leads

# YTD shipments

4.6%

7.5%

10.2%

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00%

NATURAL CHEESE

BUTTER/BUTTER BLENDS

YOGURT

Total Points of Distribution Total %Change vs YA, RCM, 2016

1