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Do’s and Don’ts for Benny Cards
 The Benny card can only be used for eligible expenses under Section 125 IRS guidelines. The cost of
an over-the-counter medicines or drugs cannot be reimbursed from the account unless a written
prescription is obtained. Therefore, purchasing over-the-counter medicines or drugs will not be allowed
using the Benny card. You will need to submit a manual claim along with the written doctors
prescription for those items to be reimbursed. This change does not affect insulin, even if purchased
without a prescription, or other health care expenses such as medical devices, eye glasses, contact
lenses, co-pays and deductibles.
Be sure that only eligible items are charged to the Benny card. Just a reminder, vitamins and
supplements are considered well care by the IRS and are not eligible expenses. (Coverage may be
considered if required by a physician to treat a specific medical condition. Documentation is required.)
 Each provider is given a code by Visa that identifies what type of services they provide, such as Vision
Care centers are set up as “Optical Goods and Eyeglasses”. This code is how the card system
determines whether or not a transaction is medical related. If you have experienced a problem with
your Benny card, contact our office during business hours.
 Transactions can be automatically approved based on certain criteria established by your insurance co-
pays, such as a $15 co-pay for a doctors visit. For transactions that do not match a specific co-pay
amount such as $28.83 co-pay at the pharmacy, you may be required to submit supporting
documentation. IT’S VERY IMPORTANT FOR YOU TO RETAIN ALL RECEIPTS. You will receive an
e-mail requesting those documents as needed.
The e-mail will be sent from Advantage Benefits Plus using the following e-mail account:
and is computer generated. The subject
line will read: “Benny Card Transaction”. You will need the last four digits of your card to open the
attachment. There will be up to three e-mail notices sent out over 45 days as reminders. If no
response in received, the cards will be temporarily inactivated until the receipt is submitted. When
submitting a requested receipt, please send a copy of the e-mail along with the receipt so that we will
know why you are submitting it to our office. Your account will be reactivated once the documentation
is received.
 If you use the card for items that are not eligible expenses, you will be required to repay the Plan and
your card will be inactivated until the Plan is repaid.
 If you give your additional card to a spouse or a dependent, be sure that they know how to use their
card as well. It is your responsibility to ensure that your dependents properly use their card.
 There is a $10.00 fee to replace your card for any reason. Please be sure to keep it in a safe place.
The card is valid for more than one year so if you happen to use all of the funds in your account, DO
NOT DESTROY YOUR CARD. You will be able to use it in future Plan years.
Participants can access their accounts via the web. For real-time balances, you can access your
account at