10 | Cassidy Turley
Technology Solution
Feature
Benefit
Service Level Agreement &
Key Performance Indicator
Engine
•
Increase accountability and service performance.
•
Detailed tracking of SLA information.
Dashboard & Reporting
Engine
•
Graphical display of actionable information.
Track Labor Costs, Material
Costs and Comment History
•
Enter and track billable and non-billable work
orders through the billing/accounting process.
•
Since all data is centralized and accessible, reports
can be created to identify specific areas that require
attention.
Notification Engine
•
Response time is lowered.
•
Deliver automatic notifications based on a specific
request.
Work Planning
•
Graphic interface to review, assign, and balance
tasks among the maintenance team.
Project Management
•
Capture all the elements of a project in one place
Wireless & Mobile Solutions
•
Real-time updates and notification, increasing
efficiencies.
Detailed Service Level Tracking & Reporting
Asset Tracking & Task Scheduling
Dashboard Reporting
Actual listing of an asset and upcoming schedules and a link to the asset history
Function
360Facility
Corrigo
Angus
Service Express
Call Center / Service Request
Preventative Maintenance
Asset Lifecycle Management
Warranty & Contract Management
Timesheet Management
Emergency Notification System
Incident Management
Mobile Management
Project Management
Conference Reservations
Email Integration / Notifications
Fire & Life Safety
Request Document Management
Tenant Cost Estimate Approvals
Online Tenant Handbook
Request Workflow Configurability
Customer Satisfaction Survey
Tenant CRM
Security System Integration
(bar code printing & data exch.)
Sustainability Management
Web-based platform
Integration Flexibility
(Maps, Systems)
Reporting (Integr ted & Flexible)
Dashboards (Tactical)
Configurable Fields
Full Support of ACORD Form
SAS 70 Type II Audit
Facilities Management Scorecard
Sample Technology Scorecard
Our Technology Solutions Group evaluates Facilities Management technology through the
foll wing tools:
• Client Technology Assessments provide a collaborative understanding of the current technology capability and a
customized solution to achieve
strategic goals.
• Technology Scorecard enables
us to qualify and quantify market
technology providers both initially
and as they mature.
• Customized solution developed
according to the requirements
of the client organization
and implemented to satisfy
optimization of business
processes.
Cassidy Turley supports multiple
toolsets and determines the best suited
technology platform for our clients’
long-term needs.
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