2016 REGISTRATION DOCUMENT
HERMÈS INTERNATIONAL
39
Corporate social responsability
2
Introduction
The
Group Operations Committee
meets every two months; it com-
prises the heads of theHouse’smain corporate functions (approximately
15 people). It analyses projects’ technical and functional aspects, faci-
litates information sharing and serves as a collective decision-making
body providing a pragmatic perspective on sustainable development
challenges. The involvement of its members is essential to projects’
concrete implementation. It met five times in 2016.
Each of the House’s main métiers and key subsidiaries has its own
local
sustainable development committee.
These committees, formed to
launchandmonitor initiatives, share their achievementsat regional mee-
tings or through the best practice observatory on the intranet.
As specified in the “Environment” chapter, initiatives in this area are
drivenmore specifically by a specific
“HSE network”
run by the industrial
department.
These committees carry out operational initiatives, and play a role in
internal management and communication with teams. For example, all
French sites and subsidiaries organise operations with their employees
during the European Sustainable Development Week. Hermès of Paris,
the American subsidiary, has run a Sustainable Development Week
every autumn since 2013. This year, the event included an internal com-
petition on the theme of creative recycling.
In 2016, members of the Japan, Korea, China, Taiwan, Singapore and
Hong Kong sustainable development committees met for the third
consecutive year to share their operational practices and jointly create
an eco-actions charter for stores.
2.1.3
Tools
Over the last 10 years, theGroup has developeda number of tools to help
implement roadmaps validated by the Executive Committee. Committee
work and operational decentralisation are facilitated by the dissemina-
tion of these tools, all of which have been constructed in a participatory
approach so as to facilitate their adoption.
The House’s ethics are enshrined in a forty-page Ethics Charter distri-
buted to all teams, in 10 languages. It aims to promote the corporate pro-
ject and reaffirm the Group’s commitment to certain fundamental prin-
ciples in the way Hermès relates to its stakeholders and wider society. It
is given to all new employees when they join the House. It is structured
around the following points:
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Hermès’ relations with its employees, suppliers and customers;
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Hermès’ relations with society and the natural, social, economic and
cultural environment;
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uncompromising principles of Hermès objects;
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relations between Hermès and its shareholders.
As described in chapter 2.3.7, Hermès adheres to all major principles
and international agreements on human rights.
A code of business conduct, also available in 10 languages, sets out the
House’s guiding principles on a range of operational matters. It lays out
a matrix alert system by geography and by function. It addresses, among
others, the following issues:
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extra-professional activities;
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acceptable perks and gifts;
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money-laundering, corruption;
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confidentiality;
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conflicts of interest, insider trading;
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workplace bullying;
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use of Group resources.
The “All artisans of our sustainable development”
strategic framework
was distributed to all Management Committees in 2015 and serves as
a basis for the work of each one. It is built on six pillars:
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Hermès oversees the development and transmission of its artisans’
savoir-faire (
know-how),
and more widely that of our staff which form
the foundation of our approach to sustainable development;
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the satisfaction and professional fulfilment of
employees
, together
with their diversity, are a driver of sustainable growth, and as such a
matter for special attention;
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the durability of our business depends primarily on the future availa-
bility of the high quality
materials
that are key to the Hermè’s unique
character. Hermès protects and respects the exceptional natural
resources that are used to produce its objects;
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Hermès is constantly seeking long-termand ambitious but pragmatic
solutions to better preserve the
environment;
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the Group’s ability to grow is linked to the development and sustai-
nability of its
suppliers and partners,
which are leading players in
the field of high quality products and services, but also in social and
environmental endeavours;
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finally, Hermès ensures dialogueand thedevelopment of harmonious
relations with its
stakeholders
and plays a role as a responsible com-
pany wherever it operates.
This document was prepared in a participatory approach, focusing on
the most significant issues in terms of the values of the House, the
Company’s sustainability, and its responsibility towards its social, eco-
logical and societal environments. On each issue, it indicates priority
topics and proposes three-year ambitions. Each business line and each
subsidiary is called on to draw up a roadmap on the basis of the six
overriding pillars; the Sustainable Development Committee reviews the
various roadmaps annually.
Teams also have access to other tools, including:
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“Ambitions”, an operational sustainable development blue print
which provides a shared language and serves as a support for the
actions of the operational teams. It helps each entity, depending on
its activity, to identify the main areas in which it can take initiatives. It
is naturally consistent with the strategy’s six pillars;