154 / 168
2014 Best
Practices Study
Agencies
with
Revenues
Over
$25,000,000
154
Analysis of Agencies with Revenues Over $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
Top 25%
Information Technology Employees (FTE)
Number
7.3
High
26.4
Low
1.4
Number of IT Employees per 100 users
2.5
Revenue per IT Employee
$9,343,352
$15,156,330
Total IT Payroll Expense ($)
$572,776
$1,170,644
As % of Total Compensation Expense
1.5%
As % of Net Revenues
1.0%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Other included multiple systems used.
Technology
Agency Management System Utilized
Average
+25% Profit
+25% Growth
Total IT Expenses
1
(as % of net revenues)
2.4%
2.1%
2.2%
EPIC
31.0%
Sagitta
27.6%
AMS360
6.9%
Other
3.4%
Vision
6.9%
TAM
24.1%