51 / 168
2014 Best
Practices Study
Agencies
with Revenues
Between
$1,250,000 and
$2,500,000
51
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
+25% Profit
+25% Growth
Service Center Use
Total Personal Lines Commission placed in
Carrier Service Center
21.0%
*
*
Total Commercial Lines Commission placed in
Carrier Service Center
22.2%
*
*
Use of Carrier Service Centers
Average +25% Profit +25% Growth
Carrier Representation
Personal Lines P&C
National
5.7
4.2
6.7
Regional
5.1
3.2
5.5
Total
10.8
7.4
12.2
Commercial Lines P&C
National
8.5
5.2
14.2
Regional
8.0
4.6
7.8
Total
16.5
9.8
22.0
Group L&H / Financial
Total Life, Health, Disability, LTC,
Retirement Products, and Other
10.2
10.5
11.3
Carriers
Average
+25% Profit
+25% Growth
% of Total Commission & Fee Revenue Derived from Direct Versus Indirect Appointments
INDIRECT Carrier Appointments
14.1%
8.8%
12.5%
DIRECT Carrier Appointments
85.9%
91.2%
87.5%
Carrier Appointments
*Insufficient Data