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2014 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

48

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Service/Sales Support Staff

Average

Top 25%

Commercial P&C Service/Sales Support

Number

3.8

High

10.0

Low

2.0

Average Revenue per Staff

$265,782

$415,423

Total Commercial Service Payroll ($)

$183,313

Payroll (as % of Total Commercial Revenue)

20.5%

Bonds P&C Service/Sales Support Staff

Number

0.7

High

1.0

Low

0.1

Average Revenue per Staff

$344,603

*

Total Bond Service Payroll ($)

$29,235

Payroll (as % of Total Bond Revenue)

16.6%

Personal P&C Service/Sales Support Staff

Number

2.9

High

7.0

Low

0.5

Average Revenue per Staff

$205,946

$313,765

Total Personal Service Payroll ($)

$114,405

Payroll (as % of Total Personal Revenue)

23.2%

Group L&H Service/Sales Support Staff

Number

0.9

High

1.5

Low

0.4

Average Revenue per Staff

$223,119

$489,659

Total Group L&H Service Payroll ($)

$38,976

Payroll (as % of Total Group L&H Revenue)

68.5%

Individual L&H Service/Sales Support Staff

Number

0.6

High

1.0

Low

0.5

Average Revenue per Staff

$165,248

*

Total Individual L&H Service Payroll ($)

$29,607

Payroll (as % of Total Individual L&H Revenue)

42.6%

Multi-Line Service/Sales Support Staff

Number

*

High

*

Low

*

Average Revenue per Staff

*

*

Total Multi-Line Service Payroll ($)

*

Payroll (as % of Total Multi-Line Revenue)

*

*Insufficient Data