2014 Best
Practices Study
Agencies
with Revenues
Between
$1,250,000 and
$2,500,000
48
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
3.8
High
10.0
Low
2.0
Average Revenue per Staff
$265,782
$415,423
Total Commercial Service Payroll ($)
$183,313
Payroll (as % of Total Commercial Revenue)
20.5%
Bonds P&C Service/Sales Support Staff
Number
0.7
High
1.0
Low
0.1
Average Revenue per Staff
$344,603
*
Total Bond Service Payroll ($)
$29,235
Payroll (as % of Total Bond Revenue)
16.6%
Personal P&C Service/Sales Support Staff
Number
2.9
High
7.0
Low
0.5
Average Revenue per Staff
$205,946
$313,765
Total Personal Service Payroll ($)
$114,405
Payroll (as % of Total Personal Revenue)
23.2%
Group L&H Service/Sales Support Staff
Number
0.9
High
1.5
Low
0.4
Average Revenue per Staff
$223,119
$489,659
Total Group L&H Service Payroll ($)
$38,976
Payroll (as % of Total Group L&H Revenue)
68.5%
Individual L&H Service/Sales Support Staff
Number
0.6
High
1.0
Low
0.5
Average Revenue per Staff
$165,248
*
Total Individual L&H Service Payroll ($)
$29,607
Payroll (as % of Total Individual L&H Revenue)
42.6%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data