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2014 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

83

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenues

Revenue by Source

(% of Gross Revenues)

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty

Commercial Commissions & Fees

51.5%

45.2%

48.7%

Bonds

1.4%

0.3%

0.6%

Personal Commissions

24.1%

28.4%

21.7%

Value Added Services

1.7%

5.5%

5.6%

Contingent/Bonus

7.8%

9.0%

9.1%

Total P&C

86.5%

88.4%

85.7%

Life & Health/Financial

Group Medical Commissions & Fees

8.4%

7.9%

8.9%

All Other Group Commissions & Fees

2.2%

1.9%

1.6%

Individual L&H Commissions & Fees

1.2%

1.1%

1.6%

Bonus/Overrides

0.8%

0.2%

1.0%

Total L&H/Financial

12.6%

11.2%

13.2%

Investments

0.2%

0.1%

0.1%

Miscellaneous

0.7%

0.4%

1.0%

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

1.0%

0.0%

0.1%

Net Revenues

99.0%

100.0%

99.9%

% Total Revenue

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

0.0%

P&C

Contingent/

Bonus

P&C

VAS

Fees

P&C

Personal

Comm

& Fees

P&C

Bonds

Comm

& Fees

P&C

Commercial

Comm

& Fees

L&H

Group

Medical

Comm

& Fees

L&H

All Other

Group

Comm

& Fees

L&H

Individual

Comm

& Fees

L&H

Bonus/

Overrides

Investments Miscellaneous

Average

+25% Profit

+25% Growth