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2014 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

85

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from

Largest Account

3.2%

4.2%

3.1%

High

10.8%

Low

0.8%

10 Largest Accounts

13.5%

14.5%

11.7%

High

34.3%

Low

2.5%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

31.2%

33.5%

42.7%

Disability

15.8%

11.8%

12.8%

Dental & Vision

27.6%

14.5%

22.5%

Retirement/Pension

6.9%

15.6%

2.4%

Worksite/Voluntary/Supplement

11.4%

23.5%

7.4%

Long-Term Care

1.3%

1.1%

0.0%

Employee Benefits TPA

2.2%

0.0%

10.2%

All Other

3.5%

0.0%

2.0%

*Excludes Group Medical