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2014 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

81

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Key Benchmarks at a Glance

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business*

Commercial P&C

11.3%

14.0%

21.5%

Personal P&C

5.3%

5.3%

7.3%

Group Medical

-2.0%

-2.4%

-0.7%

All Other Group

3.9%

2.3%

-17.3%

Total Organic Growth

8.1%

9.5%

17.4%

Profit

Pro Forma Pretax Profit

21.8%

34.9%

23.8%

Pro Forma EBITDA

25.1%

37.2%

27.9%

Rule of 20 Score

20.3

27.7

29.5

Financial

Average

Top 25%

Current Ratio

1.28:1

1.82:1

Receivable/Payable Ratio

46.5%

7.7%

Accounts Receivables > 60 Days

16.0%

1.1%

Accounts Receivables > 90 Days

6.8%

-4.8%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$169,297

$215,833

$186,611

Compensation per Employee

$104,563

$125,966

$110,740

Spread per Employee

$64,733

$89,868

$75,871

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$73,374

$146,073

Personal P&C

$37,952

$59,620

Life & Health/Financial

$74,463

$149,171

Service Staff Total Payroll as % of Line of Business Revenue

Average

# of Service Staff

Commercial P&C

19.5%

13.5

Personal P&C

23.3%

9.5

Group Life & Health/Financial

17.3%

2.8

*Excludes any acquired revenue