135 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
135
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Revenues
Revenue by Source
(% of Gross Revenues)
(% by Source)
Average
+25% Profit
+25% Growth
Property & Casualty
Commercial Commissions & Fees
50.2%
55.9%
48.5%
Bonds
1.6%
1.0%
4.0%
Personal Commissions
15.1%
11.3%
20.0%
Value Added Services
1.0%
0.4%
1.4%
Contingent/Bonus
5.9%
6.8%
7.6%
Total P&C
73.9%
75.5%
81.5%
Life & Health/Financial
Group Medical Commissions & Fees
16.1%
15.9%
13.1%
All Other Group Commissions & Fees
4.9%
3.2%
2.8%
Individual L&H Commissions & Fees
2.9%
3.7%
0.7%
Bonus/Overrides
1.1%
0.8%
0.5%
Total L&H/Financial
25.0%
23.6%
17.2%
Investments
0.6%
0.7%
0.1%
Miscellaneous
0.6%
0.2%
1.2%
Gross Revenues
100.0%
100.0%
100.0%
Brokerage Commission Expense
1.6%
2.7%
0.3%
Net Revenues
98.4%
97.3%
99.7%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
0.0%
P&C
Contingent/
Bonus
P&C
VAS
Fees
P&C
Personal
Comm
& Fees
P&C
Bonds
Comm
& Fees
P&C
Commercial
Comm
& Fees
L&H
Group
Medical
Comm
& Fees
L&H
All Other
Group
Comm
& Fees
L&H
Individual
Comm
& Fees
L&H
Bonus/
Overrides
Investments Miscellaneous
Average
+25% Profit
+25% Growth