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2013 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

138

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Specialty/Niche

Other industry specialties included A&E, agriculture, banking, business services, credit unions, education, energy,

entertainment, estate services, franchise programs, government, hardware/lumber/building materials, hospitality,

jewelers, legal firms, schools (private, charter and independent), public school districts, public entities, municipalities,

snack & food delivery, specialty products, staffing, technology, telecommunications, towing and recovery,

transportation, and wholesalers.

Average

+25% Profit

+25% Growth

% of Agencies having an Industry and/or

Product Specialty/Niche

72.7%

87.5%

87.5%

Total INDUSTRY Specialty/Niche Revenues

as % of Agency Net Revenue

26.0%

27.8%

24.3%

Total PRODUCT Specialty/Niche Revenues

as % of Agency Net Revenue

14.3%

7.3%

16.7%

Average Revenue per Specialty

% of Agencies Having Specialty

Top 5 INDUSTRY Specialties

Real Estate

$1,986,721

30.3%

Construction

$3,557,258

24.2%

Manufacturing

$1,901,442

24.2%

Non-Profits

$1,157,365

21.2%

Healthcare

$1,393,444

18.2%

Average Revenue per Specialty

% of Agencies Having Specialty

Top 5 PRODUCT Specialties

Workers Compensation

$900,057

51.5%

Commercial Property

$1,029,724

39.4%

Professional & Management Liability

$821,825

36.4%

Surety/Bonds

$656,728

21.2%

N/A

*

*

*Insufficient Data

Other product specialties included captives,environmental, political risk, group medical/life, commercial package,

financial property, umbrella, fees, BOP, crime, boiler & machinery, farm & agriculture, Milliman, Planit, loss control, TPA,

data analytics and related consulting for wellness, general liability, commercial package, commercial auto, and HRIS /

Eservices.