142 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
142
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Revenue Growth by Source
(continued)
Historical Organic Growth
(in Net Revenue)
Future Growth
Percentage of agencies considering line of business as
very important
to growing agency’s revenue over the next 3 years
Surety-Bonding
30.3%
Personal P&C
66.7%
Small Commercial P&C
33.3%
Individual Life & Health
27.3%
Group Medical/Health Insurance
78.8%
All Other Group Benefits
60.6%
0%
10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
2007
2008
2009
2010
2011
2012
2013
10%
–10%
20%
30%
40%
17.0%
20.4%
33.4%
5.1%
1.6%
15.0%
1.0%
5.0%
11.3%
0.7% 1.1%
8.7%
2.4% 3.5%
10.1%
4.7% 4.1%
12.4% 10.4%
7.3%
20.0%
0%
Average
+25% Profit
+25% Growth