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2013 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

41

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Size

(as measured by Comm. & Fees – not premium)

Average

+25% Profit

+25% Growth

Commercial P&C

Greater than $25,000

% of Book

18.1%

26.1%

16.6%

# of Accounts

5.2

5.6

5.5

Total Revenue

$235,800

$231,328

$276,811

Revenue per Account

$45,286

$41,125

$50,329

Between $10,000 and $25,000

% of Book

14.1%

16.4%

10.3%

# of Accounts

11.2

10.8

9.1

Total Revenue

$156,471

$145,342

$129,050

Revenue per Account

$13,927

$13,520

$14,142

Between $5,000 and $10,000

% of Book

13.7%

14.0%

11.4%

# of Accounts

22.7

16.8

21.8

Total Revenue

$152,221

$123,841

$142,792

Revenue per Account

$6,713

$7,394

$6,565

Less than $5,000

% of Book

54.1%

43.6%

61.6%

# of Accounts

1,276.9

980.0

1,815.1

Total Revenue

$619,281

$441,520

$769,560

Revenue per Account

$485

$451

$424

(as measured by number of lives)

Average

+25% Profit

+25% Growth

Group L&H/Financial

Over 100 Lives

% of Book

21.1%

40.5%

35.6%

# of Accounts

2.7

*

*

Total Revenue

$113,523

*

*

Revenue per Account

$42,571

*

*

50 - 100 Lives

% of Book

14.8%

14.4%

10.6%

# of Accounts

3.0

2.3

2.0

Total Revenue

$39,323

$28,067

$33,033

Revenue per Account

$17,736

$10,106

$13,231

25 - 50 Lives

% of Book

16.3%

12.5%

10.9%

# of Accounts

6.6

12.0

5.3

Total Revenue

$40,487

$26,333

$27,232

Revenue per Account

$6,120

$2,194

$5,187

Under 25 Lives

% of Book

47.9%

32.6%

43.0%

# of Accounts

67.3

145.0

86.5

Total Revenue

$46,924

$34,334

$61,574

Revenue per Account

$503

$237

$705

*Insufficient Data