43 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$1,250,000 and
$2,500,000
43
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
Charge for Services
(routinely or
occasionally)
Do Not Charge
Property & Casualty
(% of agencies providing)
Claims Services (beyond traditional services)
17.6%
50.0%
50.0%
Loss Control/Engineering/Safety
20.6%
57.1%
42.9%
Risk Management Consulting
26.5%
55.6%
44.4%
Data Analysis
17.6%
16.7%
83.3%
Workers Comp TPA
2.9%
100.0%
0.0%
Premium Financing
29.4%
70.0%
30.0%
Self-Insurance Programs
2.9%
100.0%
0.0%
Household Contents Inventory Services
11.8%
0.0%
100.0%
Identity Theft Protection Programs
5.9%
100.0%
0.0%
Captive Ins. Company Consulting/Management
2.9%
100.0%
0.0%
Other
5.9%
100.0%
0.0%
Average
Charge for Services
(routinely or
occasionally)
Do Not Charge
Life & Health / Financial
(% of agencies providing)
Wellness
5.9%
50.0%
50.0%
Enrollment
20.6%
28.6%
100.0%
COBRA Administration
8.8%
100.0%
0.0%
Government Compliance Service
5.9%
50.0%
50.0%
Employee Benefits TPA
2.9%
100.0%
0.0%
HR Consulting
5.9%
50.0%
50.0%
Actuarial/Data Analysis
0.0%
0.0%
0.0%
Pension/401(k)
5.9%
50.0%
50.0%
Self-Insurance Programs
2.9%
100.0%
0.0%
Investment Products (Securities, Stocks)
8.8%
66.7%
33.3%
Zywave
5.9%
0.0%
100.0%
PEO (Employee Leasing Products & Services)
0.0%
0.0%
0.0%
Other
5.9%
0.0%
100.0%
Value Added Services/Other Products Provided
% of agencies that offer
Value Added Services:
41.2%
Other included payroll service, Cert trax, certificate tracking and CSR24.
Other included HealthCPA medical concierge service, various single site benefits enrollment, financial organization, and
life planning.