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2013 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

40

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from:

Largest Account

4.7%

5.0%

5.0%

High

15.9%

Low

0.9%

10 Largest Accounts

15.4%

16.9%

17.0%

High

29.2%

Low

3.0%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

29.0%

*

*

Disability

12.1%

*

*

Dental & Vision

21.8%

*

*

Retirement/Pension

0.8%

*

*

Worksite/Voluntary/Supplement

16.1%

*

*

Long-Term Care

2.1%

*

*

Employee Benefits TPA

8.1%

*

*

All Other

10.0%

*

*

What the Typical Transactions Looked Like

Revenues Acquired per Transaction

Multiples of Revenue Paid

Average

$103,860

Average

1.4x

High

$273,000

High

2.0x

Low

$23,778

Low

0.5x

Acquired Revenues

% of Agencies

Acquiring

Average

Commissions

Acquired

% of

Net Revenues

Acquisitions Made in Last 12 Months

17.6%

$45,645

2.3%

Revenue by Acquisition

*Insufficient Data

*Excludes Group Medical