7 / 38
7
WebFile
SUPPORT
All Claim Administrator
WebFile
users are required to contact their organization’s
WebFile
Site Administrator for support requests. The
WebFile
Site Administrator can
provide support to users for the following needs:
i
WebFile
account creation and updates
i
WebFile
password resets
i
WebFile
Manager role configuration
WebFile
Site Administrators may contact the Commission for
WebFile
support by
emailing
WebFile.Support@workcomp.virginia.gov .Claim Administrators may contact the Commission for EDI-related support by emailing
EDI.Support@workcomp.virginia.gov .