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The basic field of ITS project in Wroclaw is traffic engineering. The process
of movement of each group of road users in passageways has not, until now, met
the expectation of travellers. The municipal traffic management body did not have
a centralised and consistent management tool. All traffic control was carried out by means
of fixed-time control method (multi-programmed), and an accommodative method was
used less frequently in a very limited scope. This means that the controlling devices
worked repetitively at certain intervals and did not respond to the dynamic changes of
the size and proportion of traffic flows. Hence, the idea of implementing an IT solution
emerged, which should enable the municipal services to effectively manage public
transport and public traffic. On the basis of data provided by the designed system, it
should be possible to efficiently design and develop the transport infrastructure, and
the inhabitants of Wroclaw agglomeration, by means of a website and the functions
implemented in it, should be able to track current information on traffic conditions.
Another important issue which had to be solved was to provide travellers and persons
planning to travel with the information on traffic conditions, in particular with regard to the
expected time of travel, road conditions, public transport timetables and parking options.
The modern traffic control centre (see Figure 7.5) was established in the building
of the Crisis Management Centre in Wroclaw, where all the services responsible for
traffic management and public transport work, i.e. the services of Road Administration,
Urban Engineering, Transport Department and public transport operator MPK. The
‘heart’ of the system was planned to be placed in an existing, well-guarded building,
owned by the municipality of Wroclaw. The location of the Centre was not random, as
the building is the seat for the Crisis Management Centre and emergency substation,
which allows to coordinate activities in critical situations. Traffic and public transport
management centre was created on an available space of approximately 245 m
2
, with an
area undivided by walls, which allowed for its optimal use, in particular for separating
an operating room with an area of 120m
2
with a video wall, and a technical room
necessary for its maintenance.
Inside, an amphitheatrically arranged layout of 12 work stations was created, and
a room for MPK dispatchers was separated with glass walls. The latter provided an
excellent view of the video wall from each work station.
Figure 7.5 Modern traffic control centre [7]




