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59

BUDGET HIGHLIGHTS

The FY 16-17 Adopted Budget is increasing by $23,698, or 2.4%.

PROGRAMS

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Appropriation

1,032,531

987,139

1,010,837

1,028,090

Full Time Equivalent Positions

9.25

8.00

8.00

8.00

Departmental Strategies

PERFORMANCE MEASURES

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Workload Measure

Number of printed images

6,246,469

6,300,000

6,500,000

7,000,000

Efficiency Measures

Percent of waste and reprints

1%

1%

2%

2%

Percent of deadlines met

99%

99%

99%

99%

Effectiveness Measures

Percent of customer satisfaction

99%

99%

98%

98%

Percent of jobs on recycled paper

42%

30%

30%

30%

BUDGET SUMMARY

2014-15

2015-16

2016-17

2017-18

Actual

Budget

Adopted

Projected

Expenditures:

Personnel Costs

515,042

490,224

516,356

531,522

Maintenance & Operations

510,173

496,915

494,481

496,568

Capital Outlay

7,316

0

0

0

Total

1,032,531

987,139

1,010,837

1,028,090

Total FTE Positions

9.250

8.000

8.000

8.000

Revenues:

User Charges

202,967

190,966

183,580

187,500

Internal Charges

822,379

796,173

826,535

839,730

Fund Balance

2,189

0

722

860

All Other

253

0

0

0

Total

1,027,788

987,139

1,010,837

1,028,090

GRAPHIC SERVICES

Printing/Mailroom

Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides mail services for

all City departments.

Produce 30% or more of jobs on recycled paper when cost effective.

Ensure that all deadlines in Print Shop and Mail Room are met.

Maintain customer satisfaction rating of no less than 90%.

Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.