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INFORMS Nashville – 2016

318

TC46

209B-MCC

Empirical and Data-Driven Studies in Revenue

Management and Pricing

Sponsored: Revenue Management & Pricing

Sponsored Session

Chair: Jun Li, Ross School of Business, University of Michigan, Ann,

MI, United States,

junwli@umich.edu

Co-Chair: Serguei Netessine, INSEAD, Singapore, Singapore,

serguei.netessine@insead.edu

1 - Compete With Many: Price Competition In High

Dimensional Space

Jun Li, Ross School of Business, University of Michigan,

junwli@umich.edu

, Serguei Netessine, Sergei Koulayev

We study price competition in markets with a large number (in the magnitude of

hundreds or thousands) of potential competitors. We propose a new instrument

variable approach to address simultaneity bias in high dimensional variable

selection problems. The novelty of the idea is to exploit online search and

clickstream data to uncover demand shocks at a granular level, with sufficient

variations both over time and across competitors. We apply this data-driven

approach to study the New York City hotel market.

2 - Randomized Markdowns And Online Monitoring

Ken Moon, The Wharton School, Philadelphia, PA, United States,

kenmoon@wharton.upenn.edu

, Kostas Bimpikis, Haim Mendelson

Using data tracking customers of a North American retailer, we present empirical

evidence that monitoring products online associates with successfully obtaining

discounts. We develop a structural model of consumers’ dynamic monitoring to

find substantial heterogeneity, with consumers’ opportunity costs for an online

visit ranging from $2 to $25 in inverse relation to their price elasticities. We show

implications for retail operations and also discuss targeting customers with price

promotions using their online histories.

3 - A Nonparametric Approach To Learning Mixture Models

Srikanth Jagabathula, NYU Stern,

sjagabat@stern.nyu.edu,

Lakshminarayanan Subramanian, Ashwin Venkataraman

We consider the problem of learning a mixture model, where the number of

mixture components is learned directly from the data. Our framework applies to

any mixture model, but we specialize our techniques to learn the mixture of

multinomial (MNL) models. We pose the learning problem as that of minimizing

a loss function (likelihood, squared-loss, etc.) over the data and model

parameters. Common formulations result in a non-convex problems. We

overcome this through a novel reformulation that converts the problem into a

semi-infinite convex program. We then apply conditional-gradient techniques to

solve the convex program. We validate our methods theoretically and empirically.

4 - Leveraging Inventory In Profit Maximization For Personalized

Online Bundle Pricing Recommendation

Anna M Papush, Massachusetts Institute of Technology, 1 Amherst

Street, Cambridge, MA, 02139, United States,

apapush@mit.edu,

Pavithra Harsha, Georgia Perakis

E-commerce has been vastly growing in popularity over the past decade. It has

been capturing increasing proportions of the retail market. Thus gaining the

competitive edge in this sector is of utmost importance to any firm’s success. This

work presents a model for providing relevant product recommendations at

personalized prices while leveraging knowledge of inventory at-risk for

markdowns and maximizing retailer profits. We demonstrate practical

applications through implementation on actual e-tailer data, as well as

establishing performance guarantees relative to an optimal offline approach.

TC47

209C-MCC

Choice-based Demand and Strategic Consumers

Sponsored: Revenue Management & Pricing

Sponsored Session

Chair: Gustavo Vulcano, New York University, 44 West Fourth St, Suite

8-76, New York, NY, 10012, United States,

gvulcano@stern.nyu.edu

1 - Predicting Individual Customer Responses To Product

Promotions

Dmitry Mitrofanov, NYU,

dm3537@stern.nyu.edu,

Srikanth

Jagabathula, Gustavo Jose Vulcano

We consider the problem of predicting an individual customer’s response to a

product promotion using historical purchase transactions data, tagged by the

customer id. The problem is challenging because of the limited number of

observations available for each individual. To extract the signal from the limited

data most efficiently, we model each individual through a partial-order consisting

of weak and strong preferences (A is strongly preferred to B if non-promoted A is

purchased over promoted B). We calibrate an MNL model over the partial orders

and quantify its prediction power on out-of-sample transactions. Then, we use

this information to optimize personalized promotions.

2 - The Heteroscedastic Exponomial Choice Model

Aydin Alptekinoglu, Penn State,

aydin@psu.edu,

John H Semple

We develop analytical properties of the Heteroscedastic Exponomial Choice (HEC)

model and demonstrate its estimation using a household panel data of grocery

purchases. The HEC model compares quite favorably to MNL in out-of-sample

prediction.

3 - Assortment Optimization With Product Costs And Constraints

Sumit Kunnumkal, ISB,

sumit_kunnumkal@isb.edu,

Victor

Martinez de Albeniz

We consider the assortment optimization problem under the MNL model with

product fixed costs and constraints. We propose a new method to obtain an upper

bound on the optimal expected profit. We show that our method is tractable and

has provable performance guarantees for some common types of assortment

constraints.

4 - Optimal Pricing In Continuous Time

José Correa, University of Chile, Santiago, Chile,

correa@uchile.cl

We consider continuous time pricing problems with strategicconsumers that

arrive over time. By combining ideas from auctiontheory and recent work on

pricing with strategic consumers we derivethe optimal continuous time pricing

scheme in some situations. Ournovel approach is based on optimal control theory

and is well suitedfor numerical computations.

TC48

210-MCC

Social Media Analysis IV

Invited: Social Media Analytics

Invited Session

Chair: Anandasivam Gopal, University of Maryland, Smith School of

Business, College Park, MD, 11111, United States,

agopal@rhsmith.umd.edu

1 - Extraction Of Adverse Events From Social Media

Lina Zhou, University of Maryland-Baltimore County, 1000 Hilltop

Circle, Baltimore, MD, 21250, United States,

zhoul@umbc.edu

, Yin

Kang

Adverse events have significant impacts on patients’ safety. Understanding patient

reports of adverse events in social media remains a significant research challenge.

We proposed new methods based on syntactic dependency relations to extract

adverse events. The experiment results demonstrate that our proposed methods

improve the extraction performance across all data sets in terms of both precision

and recall.

2 - When It Rains, It Pours: Effect Of Social Media On Stock Price

Behavior During Firm Crises

Soo Jeong Hong, Michigan State University, 404 Wilson Rd, Room

311, East Lansing, MI, 48824, United States,

hongsoo3@msu.edu,

Kwangjin Lee

We examine the effect of social media usage on the capital market under a firm

crisis situation. Focusing on consumer product recalls, we investigate the factors

which determine individuals’ information sharing decisions in social media. We

also analyze when recall information shared via social media can exacerbate

negative market reactions.

3 - Networked Pattern Recognition Frameworks For Understanding

And Detecting Future Terrorism Threats

Salih Tutun, Turkish Military Academy, and Binghamton

University, 4400 Vestal Pkwy E, Binghamton, NY, 13850, United

States,

slh.tutun@gmail.com

, Mohammad Khasawneh

The challenge of governments are how to track threats, since terrorists have

learned how to avoid unsecured communications, such as social media. This

research is proposed as a new framework that will better understand the

characteristics of future suicide attacks by analyzing the relationship among the

attacks. It is also proposed as a new unified detection framework that applies

pattern classification techniques to network topology to detect terrorist activity.

The finding results can potentially use to propose reactive strategies thus enabling

precautions to be taken against future attacks.

TC46