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INFORMS Nashville – 2016

361

TD86

GIbson Board Room-Omni

Marketing VII

Contributed Session

Chair: Zhouyang Lu, Hohai University, Business School, Hohai Univ, 8

Fochengxilu, Jiangning, Nanjing, 211100, China,

lzyseu@hhu.edu.cn

1 - Using Trade-in Programs To Mediate Secondary Market Effects In

Platform Competition

Chia-Hang Li, PhD Candidate, Illinois Institute of Technology,

10 W. 35th Street, Chicago, IL, 60616, United States,

cli63@hawk.iit.edu

, David Richardson, Elizabeth J Durango-Cohen

We develop an analytical model of sales of successive generations of a consumer

durable in which each generation brings an exogenous quality improvement to

vertically differentiated consumers who can sell legacy products in a secondary

market. Our model provides closed form solutions for the optimum pricing policy

with and without trade-in programs. We use comparative statics on the model to

characterize the circumstances in which trade-in programs prove advantageous

and gain insights into how they increase profits in monopoly and duopoly settings

with network effects.

2 - Evaluating Start Ups Marketing Strategies Using An Agent Based

Modeling And Simulation Approach.

Ali Arian, Graduate Student, University of Arizona, 1202 e 2nd

street, Tucson, AZ, 85721, United States,

arian@email.arizona.edu

,

Yi-Chang Chiu

Marketing for a start-up company is a great challenge due to limited capital and

intellectual resources and lack of brand recognition and visibility. This talk using

an agent based simulation and modeling (ABMS) approach to evaluate various

marketing opportunities. Existing and past data were used to calibrate the model.

3 - Brand Leadership, Competitive Pressure, And Social Marketing In

The High-end Fashion Industry

Cuicui Chen, PhD Candidate, Harvard University, 79 JFK St,

Cambridge, MA, 02138, United States,

cuicuichen@fas.harvard.edu,

Jorge Ale Chilet, Yusan Lin

While the fashion industry has been subject to mostly qualitative research, we

adopt a data-driven approach to study high-end fashion brands’ leadership,

competitive pressure and social marketing. Applying Natural Language Processing

to department store listings, expert runway reviews, and Instagram posts, we find

that high-end fashion brands respond to competitive pressure more by relying on

brand-building posts (such as celebrity patronage and press mentions) on social

media, than by sharing product information. Furthermore, this effect is stronger

for following, or adopting, brands than leading, or innovative, brands. We

develop a microeconomic model to explain these findings.

4 - A Game Theoretic Approach For Achieving Higher Communities

Satisfaction On Ppp Infrastructure Projects

Zhouyang Lu, Hohai University, Business School, Hohai Univ, 8

Fochengxilu, Jiangning, Nanjing, 211100, China,

lzyseu@hhu.edu.cn,

Jason Salim, Xuemei Su

PPP are often mistaken as merely a relationship between private and government

agencies. Real “public” (the community) is often ignored, and public

marginalization may cause future problem, like protests and/ or low demand.

Analysis based on game theory shows that chance of community acceptance

towards a project is inversely related to the chance of PPP agents behaving fairly

towards the community.

TD87

Broadway A-Omni

Economics I

Contributed Session

Chair: Youzong Xu, Wuhan, China,

xu.youzong@wustl.edu

1 - Pricing In A Robust Approach To Electricity Markets

Xiaolong Kuang, Lehigh University, 14 Duh Drive, Apt 324,

Bethlehem, PA, 18015, United States,

xik312@lehigh.edu

,

Alberto J Lamadrid, Luis F Zuluaga

The existence of market clearing prices and the economic interpretations of strong

duality for integer programs in the economic analysis of markets with

nonconvexities have been studied in literature. We follow this line of research

and study the market clearing prices in a robust approach to electricity markets.

2 - Voting With Behavioral Heterogeneity

Youzong Xu, Xi’an Jiaotong-Liverpool University, Wuchan,

Suzhou, China,

xu.youzong@wustl.edu

This paper studies collective decisions made by behaviorally heterogeneous voters

with asymmetric information. Here “behavioral heterogeneity” models voters’

different levels of sophistication in handling information, in the sense that some

voters take the information revealed by pivotality into account when making

decisions (call “sophisticated voters”), while other voters vote only according to

their private information (called “sincere voters”). The presence of sincere voters

enriches information revelation of pivotality and such enriched information

exacerbates the “pivotal voter’s curse.” The exacerbation of the “pivotal voter’s

curse” can improve collective decisions

3 - Committee Size And Resistance To Information Manipulation

Youzong Xu, Xi’an Jiaotong-Liverpool University, Suzhou, China,

xu.youzong@wustl.edu,

Bo Li

Consider a committee that needs to choose between two alternatives. This

committee employs an agent (she) who may be biased to provide information for

the committee members to make the decision. Say that the committee resists

information manipulation if the biased agent’s desired alternative is chosen with a

lower probability when the committee knows that the agent may be biased than

when the committee knows for sure that the agents is unbiased. We show that

small-size committees resist information manipulation while large-size

committees do not. Actually, when committee size is large enough, all committee

members act as if they entirely ignore the possibility that the agent may be biased.

4 - Surviving Recessions: Relationships In Thoroughbred

Horse Industry

Cristina Nistor, Chapman University, One University Drive,

Orange, CA, 92866, United States,

nistor@chapman.edu,

Darcy Fudge Kamal

The great recession of 2008 affected the entire US and world economy. The

Thoroughbred horse industry emerged from the recession with higher quality,

and less overall risk in the market. We study how the Thoroughbred horse

industry was affected by the recession by using a large longitudinal dataset

containing details of relationships between Thoroughbred stud farms and

nurseries that spans ten years of detailed transactions between 2005 and 2014.

Our results indicate that the increase in quality is more pronounced in situations

where firms transact with each other repeatedly in a relationship.

TD88

Broadway B-Omni

Queues and Server Behavior

Sponsored: Manufacturing & Service Oper Mgmt

Sponsored Session

Chair: Mirko Kremer, Frankfurt School of Finance and Management

gGmbh, Frankfurt, Germany,

m.kremer@fs.de

1 - Goal Setting In Teams: A Real-effort Coordination Experiment

James Fan, Penn State University, State College, PA, 16802,

United States,

juf187@psu.edu,

Joaquin Gomez-Minambres

We experimentally study the impact of non-binding goals for a team of workers

facing high levels of strategic complementarity. These production settings include

assembly lines and group projects. Participants act as workers and managers on a

team completing a real-effort task that contributes towards team production. The

manager can assign a goal to her team that does not impact monetary payoffs.

Consistent with our theoretical predictions, we find that when managers are able

to set goals for the team, team production increases. The positive effect of goal

setting is especially strong when goals are challenging but attainable for the weak-

link worker, whose output determines team production.

2 - Experiment Of Hospital Admission Decision Behavior Under

Congestion And Patient Severity Uncertainty

Song-Hee Kim, Marshall School of Business, University of

Soouthern California, Los Angeles, CA, United States,

songheek@marshall.usc.edu

Hospitals have limited capacity to admit patients who arrive at different wards,

such as an intensive care unit. We explore how physicians make decisions to

admit patients in order to understand how to improve this important decision-

making process. Specifically, in a controlled laboratory experiment setting, we

observed and compared admission decision-making behaviors based on current

unit occupancy and severity of arriving patient conditions.

3 - Social Norms In Customer-operated Service Systems

Chen Jin, Northwestern University,

chen.jin198829@gmail.com

We study whether and how social norms evolve in, and affect the performance of,

customer-operated service systems, where service times are (partially)

endogenously determined by the customers. We find that service times are

positively serially correlated and explore several boundary conditions of this

phenomenon, as well as managerial levers to mitigate its adverse impact on

system level metrics. Our results complement a growing literature that

demonstrates the effect of system load on service times in server-operated

systems.

TD88