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INFORMS Nashville – 2016

85

3 - Dynamic Pricing With Stochastic Reference Price Effects

Xin Chen, UIUC,

xinchen@illinois.edu,

Zhenyu Hu, Yuhan Zhang

We study a dynamic pricing problem of a firm facing stochastic reference price

effect. Randomness is incorporated in the formation of reference prices to capture

exogenous factors that affect consumers’ memory processes. We derive an explicit

expression for the optimal pricing strategy which allows us to obtain the

distribution of the steady state reference price. We compare the expected steady

state reference price to the steady state reference price in a deterministic model

and we find that the former one is always higher. A transformation technique is

presented to show how one can extend the analysis to higher dimensional

problems in which consumers have heterogeneous reference prices.

4 - Hidden City Travel And Its Impact On Airfare: The Case With

Competing Airlines

Jaelynn Oh, University of Utah,

jaelynn.oh@business.utah.edu

Tim Huh

We study the impact of hidden-city ticketing on airfare pricing in a setting where

two airlines compete on a hub-and-spoke flight network.

SC47

209C-MCC

New Topics in Revenue Management

Sponsored: Revenue Management & Pricing

Sponsored Session

Chair: Stefanus Jasin, University of Michigan, Ann Arbor, MI,

United States,

sjasin@umich.edu

1 - Managing Dynamic Mobile Push Advertisements At Alibaba

Van Anh Truong, Columbia IEOR,

vt2196@columbia.edu

In recent years, e-commerce companies are seeing an increasing amount of

transactions completed via mobile platforms, such as apps in iOS and Android

systems. In China, the e-commerce market share of a mobile app developed by

Alibaba Group, which has been installed on several hundred million devices, is

rapidly replacing that of traditional e-commerce markets hosted on webpages. We

study the problem of managing the allocation of push notifications sent to users

by this app which recommends products tailored to every user.

2 - Efficient Algorithms For Dynamic Pricing Problem With Reference

Price Effect

Zhenyu Hu, National University of Singapore (NUS),

bizhuz@nus.edu.sg

We analyze a dynamic pricing model in which demand at each period depends on

not only the current price but also past prices through reference prices. A unique

feature but also a significant challenge in this model is the asymmetry in

reference price effect which implies the underlying optimization problem is non-

smooth and no standard optimization methods can be applied. We identify a few

key structural properties of the problem, which enable us to develop strongly

polynomial time algorithms to compute the optimal prices for several plausible

scenarios. We further conduct numerical experiments to study the optimal price

path and demonstrate the value of dynamic pricing when demands are seasonal.

3 - Optimal Stopping And Worker Selection In Crowdsourcing:

An Adaptive Sequential Probability Ratio Test Framework

Xi Chen, Stern, NYU,

xchen3@stern.nyu.edu

In this talk, we propose an adaptive sequential probability ratio test (Ada-SPRT)

that obtains the optimal experiment selection rule, stopping time,and final

decision rule under a single Bayesian decision framework. Our motivating

application comes from binary labeling tasks in crowdsourcing, where the

requestor needs to simultaneously decide which worker to choose to provide the

label and when to stop collecting labels to save for budget. We characterize the

structure of the optimal adaptive sequential design that minimizes the Bayes risk

through log-likelihood ratio statistic and develop dynamic programming based

algorithms for both non-truncated and truncated tests.

4 - Dynamic Joint Pricing And Order Fulfillment For

E-commerce Retailers

Yanzhe Lei, University of Michigan, Ann Arbor, MI, United States,

leiyz@umich.edu,

Stefanus Jasin, Amitabh Sinha

We consider a dynamic joint pricing and order fulfillment optimization problem

in the e-commerce retailing context, where a retailer sells a catalog of products to

customers from different locations and fulfills orders through multiple fulfillment

centers. The objective is to maximize the total expected profits, defined as

revenues minus shipping costs. We propose two heuristics that are easily

implementable, and show both theoretically and numerically their good

performances compared to reasonable benchmarks.

SC48

210-MCC

Social Media in Marketing and Talent Management

General Session

Chair: Fujie Jin, Indiana University, 1309 East Tenth Street, Suite 4100,

Bloomington, IN, 47405, United States,

jinfujie@wharton.upenn.edu

1 - Social Media Marketing In Product Harm Crisis

Shu He, University of Connecticut,

shuhe@utexas.edu

We conceptualize the dual roles of a firm’s social media strategy—-offensive and

defensive marketing strategies—-and study how non-focal firms adjust these two

components of strategy in response to a product-harm crisis. We use daily social

media activity of 56 major airlines on Twitter around the time of an airplane crash

to study how non-focal airlines harness these two functions before and after the

crisis. We find that a non-focal airline increases its defensive marketing effort but

decrease its offensive marketing effort after the crash. The adjustment of offensive

marketing decrease is significantly attenuated by whether the non-focal airline

directly competes with the focal airline.

2 - Influence Of Social Media On Flash Sales: An Empirical Analysis

Karthik Kannan, Georgia Tech,

karthikbabu.nk@scheller.gatech.edu,

Jeffrey Hu,

Sridhar Narasimhan

The emergence of e-commerce platforms has democratized both the production

and consumption of goods and services. While anyone can offer their services

through these platforms, sellers with little brand recognition have to overcome

high search cost faced by prospective buyers in order to succeed in these markets.

We study two mechanisms - flash sales and social media - used by sellers to

promote their products by collecting sales and social media data from 24,446

products sold in a popular e-commerce platform.

3 - Does Reputation Management On Social Media Boost Career?

Evidence From The Market For Executives

Yanzhen Chen, University of Texas at Austin, Austin, TX,

United States,

yanzhen@utexas.edu

, Huaxia Rui,

Andrew Whinston

Our paper studies the impact of reputation management (RM) on executives’

careers gathering evidence from their Twitter usage. Our structural model, which

is based on a Two-Sided Matching Model, is able to exploit the characteristics of

all of the candidates so as to identify separate RM’s influences in bargaining

power as well as sorting during the hiring process. The results show that in the

recruiting process of CEO and CMO markets, both out-/underperformed

applicants benefit from RM. However, in compensation bargaining, RM is

profitable only for outperformed candidates. RM can help more than 40% of

CEOs and may increase their compensation by more than $10 million per year.

4 - Gravity In Open Source Software Production

Xuan Ye, New York University, New York City, NY,

United States,

xye@stern.nyu.edu,

Prasanna Tambe

Using data on over 2 million hourly contributions contributed over eight years to

GitHub.com

, this paper investigates how the geographic organization of

contributors influences open source production in corporate sponsored projects.

Specifically, we test the extent to which time zones play a role in open source

software contribution. We find strong evidence of such a bias in open source

software production. Concentration of contributors within the same time zone is

correlated with greater contribution levels, and this is robust to user fixed-effects.

SC49

211-MCC

Social, Political, and Economic Applications of Social

Media Analysis

Invited: Social Media Analytics

Invited Session

Chair: Amanda Andrei, MITRE Corporation, 7515 Colshire Dr,

Mclean, VA, 22102, United States,

aandrei@mitre.org

1 - Characterizing Traffic Accident Detection Through Twitter And

Open Data

Jared Mowery, MITRE Corporation,

jmowery@mitre.org

Several recent studies have shown that Twitter can be used to detect traffic

disruptions with high precision. This study builds on those results by

incorporating open data including real-time traffic speed sensor measurements

and weather data, measuring the recall of traffic accident detection against New

York City police records, and by characterizing the probability of detection as a

function of the severity of the accident.

SC49