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General Government - Information Technology
Appropriation
563,863
597,518
617,267
632,831
Full Time Equivalent Positions
5
5
5
5
Departmental Objectives
PERFORMANCE MEASURES
2015-16
2016-17
2017-18
2018-19
Actual
Budget
Adopted
Projected
Workload Measures
Percent of in house applications migrated to
current software release
30%
75%
75%
100%
Number of datasets published in the open data
portal
7
10
15
15
Number of regulatory updates to Enterprise
Software within the mandated timeframe
77%
70%
70%
70%
Efficiency Measures
Customer satisfaction rating on deployments
99%
97%
97%
97%
Number of new application
development/modification requests
50
65
65
70
Number of transactions handled by e-
commerce systems
10,661
9,000
15,000
15,000
Number of projects and initiatives executed to
completion
179 180
200
200
Geographic Information Systems (GIS)
Improve the level of communication to City Council, residents, and City departments ensuring the organization and its
processes are transparent to the public.
Manage risk and monitor integrity of Enterprise Systems to ensure compliance with regulatory mandates and
operational requirements.
Promote an environment that supports employee development, creativity, innovation, and operational excellence.
Maintain and promote a state of the art, customer friendly website which provides targeted communication to our
residents, visitors, and businesses.
Maintain and improve the City’s financial condition.
Provides system integrated, computerized maps and spatially related information to enhance the delivery of public safety,
environmental protection, transportation and other services. Provides a centralized map foundation that other
departments can build upon as necessary. Layers that can be added to the foundation include streets, water and sewer
infrastructure, lakes, parks and recreation facilities, treatment facilities, population, council districts, bus routes and trash
collection routes. Responsible for support of Enterprise Asset Management System that feeds City Contact Center and
houses assets for a number of City departments.
Develop and maintain a strategic technology plan that addresses current and future needs of the organization.
Provide information, evaluation, and support related to economic development incentives and grants to City Council and
the community.
Provide general support to enhance economic development efforts in the City.
Promote a government-friendly environment through improved communications to residents, visitors, and businesses.
Provide and support state of the art technology infrastructure for effective operation of the organization.
Support mobile technology for field personnel and provide support for a growing mobile workforce.