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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

100

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

2012 Best

Practices Study

Agencies with

Revenues Between

$10,000,000 and

$25,000,000

Revenues

(% by Source)

Average

+25% Profit

+25% Growth

Property & Casualty

Commercial Commissions & Fees

48.6%

50.0%

40.0%

Bonds

2.0%

2.8%

0.9%

Personal Commissions

16.4%

21.5%

20.8%

Value Added Services

0.6%

0.9%

1.0%

Contingent/Bonus

6.7%

7.3%

6.4%

Total P&C

74.3%

82.5%

69.0%

Life & Health/Financial

Group Medical Commissions & Fees

14.2%

9.6%

14.0%

All Other Group Commissions & Fees

5.7%

2.9%

8.2%

Individual L&H Commissions & Fees

2.7%

2.2%

6.6%

Bonus/Overrides

1.6%

1.3%

1.0%

Total L&H/Financial

24.3%

15.9%

29.9%

Investments

0.6%

0.5%

0.5%

Miscellaneous

0.9%

1.1%

0.6%

Gross Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

2.0%

0.8%

0.3%

Net Revenues

98.0%

99.2%

99.7%

Revenue by Source

(% of Gross Revenues)