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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

98

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

2012 Best

Practices Study

Agencies with

Revenues Between

$10,000,000 and

$25,000,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

5.7%

4.0%

14.7%

Personal P&C

7.2%

5.6%

9.6%

Group Medical

8.5%

12.3%

11.4%

All Other Group

10.2%

14.3%

22.8%

Total Organic Growth

4.7%

4.1%

12.4%

Profit

Pro Forma Pretax Profit

14.5%

25.0%

15.3%

Pro Forma EBITDA

17.7%

25.9%

17.0%

Rule of 20 Score

13.9

16.6

19.3

Financial

Average

Top 25%

Current Ratio

1.27:1

1.79:1

Receivable/Payable Ratio

39.0%

8.1%

Accounts Receivables > 60 Days

11.8%

1.8%

Accounts Receivables > 90 Days

4.2%

-17.7%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$175,254

$194,243

$183,753

Compensation per Employee

$118,607

$121,042

$123,894

Spread per Employee

$56,647

$73,200

$59,859

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$92,968

$165,616

Personal P&C

$59,241

$82,820

Life & Health/Financial

$125,050

$228,969

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$360,125

$571,425

Personal P&C

$208,943

$448,721

Life & Health / Financial

$421,338

$633,951

Key Benchmarks at a Glance

**Excludes any acquired revenue