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Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

117

2012 Best

Practices Study

Agencies with

Revenues Between

$10,000,000 and

$25,000,000

Average

+25% Profit

+25% Growth

Carrier Representation

Personal Lines P&C

National

14.8

6.0

7.0

Regional

9.7

3.0

13.5

Total

24.6

9.0

20.5

Commercial Lines P&C

National

40.2

14.9

46.5

Regional

28.3

9.1

48.3

Total

68.5

24.0

94.8

Group L&H / Financial

Total

44.4

19.0

46.4

Average

+25% Profit

+25% Growth

Commission Income Derived from Top Carriers

% of Net Rev from Top P&C Carrier

12.6%

16.1%

16.1%

% of Net Rev from Top 3 P&C Carriers

25.9%

32.3%

30.5%

% of Net Rev from Top L&H/F Carrier

7.0%

6.1%

10.6%

% of Net Rev from Top 3 L&H/F Carrier

12.2%

9.4%

15.8%

Carriers

Revenue from Top Carriers

Revenues from Top P&C Carrier–Breakdown By Line of Business