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Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

115

2012 Best

Practices Study

Agencies with

Revenues Between

$10,000,000 and

$25,000,000

Average

Top 25% Average

Top 25%

Commercial P&C

Personal P&C

Number

23.0

9.0

High

43.5

29.0

Low

1.0

2.0

Average Book Serviced (Commissions)

$360,125 $571,425

$258,943 $448,721

Average Pay ($)

$53,091

$46,175

Average Pay (% of Book Serviced)

14.7%

22.1%

L&H/Financial

Multi-Line

Number

9.5

*

High

20.0

*

Low

0.7

*

Average Book Serviced (Commissions)

$421,338 $633,951

*

*

Average Pay ($)

$57,722

*

Average Pay (% of Book Serviced)

13.7%

*

Service/Sales Support Staff

Average

Top 25%

Commercial P&C Account Executives

Number

8.0

High

18.7

Low

2.0

Average Book Serviced (Commissions)

$724,596

2,094,866

Average Pay ($)

$98,429

Average Pay (% of Book Serviced)

13.6%

Personal P&C Account Executives

Number

4.0

High

11.0

Low

0.5

Average Book Serviced (Commissions)

$428,260

$1,358,438

Average Pay ($)

$66,161

Average Pay (% of Book Serviced)

15.4%

L&H / Financial Account Executives

Number

4.2

High

9.0

Low

1.0

Average Book Serviced (Commissions)

$636,659

$1,982,409

Average Pay ($)

$86,099

Average Pay (% of Book Serviced)

13.5%

Account Executives

The Account Executive

is defined as a senior

level service position

whose responsibility is

to manage the overall

service plan/activities

for an existing book of

business. Although the

AE may have limited

sales responsibilities,

for the purposes of

the study, they are

classified as Service

Staff. The position

is often created to

support and enable

a producer to focus

on new business

production.

*Insufficient Data