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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

122

Analysis of Agencies with Revenues Over $25,000,000

2012 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

3.3%

4.1%

10.0%

Personal P&C

4.3%

3.8%

10.8%

Group Medical

2.8%

-4.8%

-1.5%

All Other Group

21.8%

*

*

Total Organic Growth

5.6%

7.7%

21.9%

Profit

Pro Forma Pretax Profit

14.6%

22.9%

17.6%

Pro Forma EBITDA

18.4%

24.8%

19.2%

Rule of 20 Score

16.2

21.2

33.4

Financial

Average

Top 25%

Current Ratio

1.27:1

1.66:1

Receivable/Payable Ratio

50.2%

22.7%

Accounts Receivables > 60 Days

2.8%

0.6%

Accounts Receivables > 90 Days

0.2%

-6.6%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$187,040

$199,255

$174,240

Compensation per Employee

$121,963

$115,655

$116,069

Spread per Employee

$65,076

$83,600

$58,172

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$100,091

$173,315

Personal P&C

$57,265

$87,798

Life & Health/Financial

$143,142

$267,806

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$359,798

$440,921

Personal P&C

$193,722

$477,623

Life & Health / Financial

$446,184

$685,837

Key Benchmarks at a Glance

* Insufficient Data

**Excludes any acquired revenue