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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

26

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

2012 Best

Practices Study

Agencies with

Revenues Between

$1,250,000 and

$2,500,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

0.9%

3.3%

12.2%

Personal P&C

5.9%

12.9%

9.9%

Group Medical

-1.8%

2.4%

26.5%

All Other Group

-4.0%

*

*

Total Organic Growth

1.3%

2.6%

12.1%

Profit

Pro Forma Pretax Profit

25.0%

41.8%

30.4%

Pro Forma EBITDA

27.4%

42.6%

31.4%

Rule of 20 Score

15.8

24.8

27.7

Financial

Current Ratio

1.71:1

3.65:1

Receivable/Payable Ratio

40.2%

-8.6%

Accounts Receivables > 60 Days

15.2%

2.3%

Accounts Receivables > 90 Days

4.7%

-1.2%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$131,885

$156,771

$124,202

Compensation per Employee

$75,272

$61,104

$62,916

Spread per Employee

$56,613

$95,667

$61,286

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$51,431

$95,768

Personal P&C

$34,089

$52,453

Life & Health/Financial

$31,261

$57,333

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$259,363

$374,655

Personal P&C

$189,608

$294,782

Life & Health / Financial

$340,958

*

Key Benchmarks at a Glance

* Insufficient Data

**Excludes any acquired revenue