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Chemical Technology • March 2015
in both short and long-term demand – distributors may
stock pile products prior to price increases or producers
may attempt to time price increases at the precise point
when distributors require maximum inventory to prevent
them from stockpiling at lower prices.
• Expanded product portfolios –
Specialty chemicals producers
continue to differentiate their products in direct response
to customer requirements and newmarket opportunities.
Supply chain systems must evolve in parallel to handle
various product specs, production scheduling and batch
scheduling.
• Regulatory compliance –
Government regulation has had a
profound impact on the chemicals business that has re-
sulted in stricter controls for both finished and unfinished
products. Specialty chemicals producers must assure
product quality, report precise batch and lot traceability,
and deliver tighter product testing and documentation. As
part of regulatory compliance, operations such as major
and minor cleaning between batches to meet regulatory
compliance have a significant impact on plant scheduling
and product availability.
• Hedging behaviour –
To address risk, planners and schedul-
ers often prepare for the worst case scenario by build-
ing up safety stock in anticipation of uncertain future
demand. Known as hedging, this business behaviour
ignores the cost of excess capacity and often points to
the business’ inability to ‘catch-up’ in the event of equip-
ment failure. Possibly the most damaging and costly part
of current planning and scheduling practices, hedging
leads to both under production of required product and
over production of unwanted product, which results in
increased inventory cost and product waste.
In today’s business environment, these factors are a con-
tinual threat to operational success and impact the busi-
ness in specific areas.
The measures of supply chain success
For supply chain operations, the typical measures of suc-
cess include:
• Customer service –
Customer service is paramount for spe-
cialty chemicals producers and it is a standard measure
of business performance. There is constant pressure to
reduce order lead times to retain customers, as well as
pressure to maintain appropriate stock to meet demand.
• Inventory management –
Inventory is expensive to store and
ties up working capital. Companies require the ability
to closely monitor inventory levels and track common
metrics such as inventory turns and number of days of
SUPPLY CHAIN
MANAGEMENT