14 / 40
12
I T S E R V I C E C A T A L O G • F Y 2 0 1 6 - 2 0 1 7
Franchise & Right-of-Way
Management Service
Management of telecommunication franchise agreements,
cell tower negotiations, and private right-of-way use for
fiber optic cabling.
Contact:
John Gribble
Franchise & Right-of-Way Manager
336-373-2464
INCLUDES:
• Negotiation with
Government
Affairs Directors for
telecommunication
franchise
agreements
• Prepare business
telecommunication
encroachments
for City Council
approval
• Manage and
negotiate cellular
equipment
agreements and
equipment change
agreements for city
towers and water
tanks
• Oversee
maintenance
inspections and
repair of City cell
towers
• Work with cable
providers to resolve
internal and
resident complaints
In 2015, the most
requested service
was password
reset, with this
request being
entered 1204
times.
FACT:
1. Call 336-373-2464 when there is a resident concern that needs
resolution
RESPONSE TIME
Priority
Time
Critical
2 Hours
High
Same Day
Medium
1 Day
Low
2 Days
How do we charge?
• Fee for annual occupation of telecommunication encroachments
and telecommunication franchisees is located in Greensboro Code of
Ordinances, Chapter 28.1 Telecommunications
• Cell tower and water tank use by cellular companies is minimum of
$30,000 per year for new co-location agreements
Major cost drivers
• Independent consultant performed Right-of-Way Cost Study and
Fee Design to determine annual linear foot occupation fee for
telecommunication encroachments and franchises
• Benchmarked with municipalities to determine cost for cellular companies
to co-locate on City cell towers and water tanks
What should you expect?
Service availability: 8 am - 5 pm, Monday - Friday
How can you help?