IT Service Catalog FY16-17
|
Cover |
1 |
|
Introduction |
4 |
|
Organizational Chart |
5 |
|
E-mail Service |
6 |
|
Network Access |
7 |
|
Telecom/VoIP |
8 |
|
Skype (Lync) |
9 |
|
Desktop Support Services |
10 |
|
Digital Signage |
11 |
|
Leasing Technology Service |
12 |
|
Project Management Service |
13 |
|
Franchise & Right-of-Way Management Service |
14 |
|
Storage Area Network |
15 |
|
Enterprise Server Support |
16 |
|
IP Video Surveillance |
17 |
|
IT Cyber Security |
18 |
|
Public Safety Technology Support |
19 |
|
Custom Software Development |
20 |
|
Web Services |
21 |
|
Geographic Information Services |
22 |
|
Enterprise Asset Management |
23 |
|
Enterprise Solutions |
24 |
|
Appendix A: Fee Schedule |
26 |
|
Appendix B: Wireless Locations |
28 |
|
Appemdix C: Severity Levels |
31 |
|
Appendix D: IT Policies |
32 |
|
Appendix E: Supported Applications |
33 |
|
Notes |
37 |