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2006 BEST PRACTICES STUDY - APPENDIX

116

2006 Best Practices Study

POPULATION DENSITY

AGENCIES WITH REVENUES

GREATER THAN

$2,500,000

Population Density:

Less than

500,000

50,000 to

250,000

250,000 to

1,000,000

Over

1,000,000

% of Agencies Located in Each Population Size

17.6% 27.8% 29.6% 25.0%

Net Revenue Growth

12.1% 7.3% 9.0% 6.8%

Profitability as % of Net Revenues

Pre-tax Profit

17.6% 16.8% 13.1% 16.1%

Pro Forma Pre-tax Profit

23.1% 24.2% 19.4% 21.8%

Operating Pre-tax Profit

4.8% 3.8% 2.4% 4.8%

Productivity

Revenue per Employee

$135,353 $152,317 $159,457 $158,432

Compensation per Employee

$83,102 $94,755 $108,343 $101,678

Spread per Employee

$52,252 $57,562 $51,114 $56,754

Pay Levels for Producers

Commercial P&C Producers

$149,924 $176,895 $222,699 $194,132

Personal P&C Producers

$46,946 $61,191 $68,395 $102,369

Life & Health Producers

$151,607 $149,121 $241,004 $160,878

Multiline Producers

$154,942 $180,081 $168,079 $201,648

Pay Levels for CSRs

Commercial P&C CSRs

$43,548 $44,075 $47,186 $53,419

Personal P&C CSRs

$33,908 $35,178 $37,713 $41,272

Life & Health CSRs

$38,948 $42,365 $45,866 $52,318

Multiline CSRs

*

*

*

*

Number of Carriers

PL - National

7.0

6.2

6.9

8.2

PL - Regional

7.0

6.1

4.4

5.1

CL - National

17.3

16.1

21.8

28.0

CL - Regional

10.8

13.7

15.6

14.1

EB - All

17.2

31.0

40.7

35.5

Service Center Use

Total PL Commissions placed

in Carrier Service Centers

6.9% 31.0% 26.4% 29.7%

Total CL Commissions placed

in Carrier Service Centers

3.6% 6.0% 2.0% 3.6%

*Insufficient Data