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2006 BEST PRACTICES STUDY - APPENDIX

118

2006 Best Practices Study

REGIONAL ANALYSIS

AGENCIES WITH REVENUES

GREATER THAN

$2,500,000

Northeast

Southeast

Midwest

Southwest

West

% of Agencies Located in each Region

23.1% 24.0% 25.9% 12.0% 14.8%

Growth

Net Revenue Growth

8.4% 8.5% 7.9% 7.3% 10.8%

Profitability as % of Net Revenues

Pre-tax Profit

17.5% 15.4% 15.0% 17.5% 13.0%

Pro Forma Pre-tax Profit

25.2% 21.1% 20.9% 24.0% 18.4%

Operating Pre-tax Profit

3.3% 6.6% 1.3% 6.2% 2.4%

Productivity

Revenue per Employee

$153,479 $152,474 $146,667 $156,279 $161,370

Compensation per Employee

$94,239 $100,699 $95,481 $99,639 $105,681

Spread per Employee

$59,239 $51,775 $51,186 $56,639 $55,689

Pay Levels for Producers

Commercial P&C Producers

$163,152 $219,698 $178,172 $199,879 $186,936

Personal P&C Producers

$61,551 $89,783 $63,884 $80,459

*

Life & Health Producers

$205,813 $214,680 $148,434 $139,987 $163,004

Multiline Producers

$197,400 $169,016 $157,781 $130,984 $204,806

Pay Levels for CSRs

Commercial P&C CSRs

$47,630 $46,544 $42,574 $50,241 $54,256

Personal P&C CSRs

$37,699 $36,428 $34,786 $38,680 $42,200

Life & Health CSRs

$45,995 $45,623 $40,533 $47,787 $53,283

Multiline CSRs

*

*

*

*

*

Number of Carriers

PL - National

7.5

8.1

5.6

5.1

8.8

PL - Regional

7.2

4.2

7.7

2.8

3.6

CL - National

22.0

26.1

12.0

11.5

34.4

CL - Regional

10.7

13.3

14.4

9.2

22.7

EB - All

21.8

28.3

43.0

27.5

40.0

Service Center Use

Total PL Commissions placed

in Carrier Service Centers

25.6% 20.6% 15.7% 30.4% 36.5%

Total CL Commissions placed

in Carrier Service Centers

6.0% 2.7% 3.4% 2.8% 3.9%

% of Agencies Making an Acquisition

in the Last 12 Months

16.0% 11.5% 17.9% 38.5% 37.5%

*Insufficient Data