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2009 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Service Staff Info
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Between $10,000,000 and $25,000,000
Average Top 25%
How Time Was Spent
Commercial P&C CSRs/Account Managers
Number
26.0
High
49.1
Low
2.0
Average Book Serviced (Commissions) $334,752 $444,518
Average Pay ($)
$54,289
Average Pay (% of Book Serviced)
16.2%
Group L&H CSRs/Account Managers
Number
8.1
High
22.0
Low
1.0
Average Book Serviced (Commissions) $350,147 $562,871
Average Pay ($)
$55,285
Average Pay (% of Book Serviced)
15.8%
Personal P&C CSRs/Account Managers
Number
7.9
High
24.0
Low
2.0
Average Book Serviced (Commissions) $177,442 $319,549
Average Pay ($)
$44,056
Average Pay (% of Book Serviced)
24.8%
Multi-Line CSRs/Account Managers
Number
*
High
*
Low
*
Average Book Serviced (Commissions)
*
*
Average Pay ($)
*
Average Pay (% of Book Serviced)
*
Productivity—CSRs
*Insufficient Data
Insufficient Data