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15

2007 Best Practices Study | Agencies with Revenues Under $1,250,000 | Revenues/Expenses

Agencies with Revenues Under $1,250,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Executive

Perspectives

Profile

Average

+25% Profit

+25% Growth

Revenue/Expense/Profit Summary

Compensation

0%

10%

20%

30%

40%

50%

60%

5 Profit

rowth

Selling

Operating

Administrative

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

48.5%

48.1%

54.9%

Bonds

0.6%

0.3%

0.2%

Personal Lines

35.9%

40.0%

30.7%

VAS - P&C

0.1%

0.0%

0.0%

Contingent/Bonus

7.2%

3.7%

7.3%

Group Life & Health

4.2%

3.8%

3.0%

Individual Life & Health

1.7%

2.4%

2.9%

VAS - L&H

0.6%

0.0%

0.0%

Bonus/Overrides

0.0%

0.0%

0.0%

Investments

0.6%

0.3%

0.4%

Miscellaneous

0.6%

1.4%

0.6%

Total Revenues

100.0%

100.0%

100.0%

Brokerage Commission Expense

0.5%

0.0%

0.1%

Net Revenues

99.5%

100.0%

99.9%

Expenses (as % of Net Revenues)

Compensation

52.7%

38.7%

48.1%

Selling

5.7%

5.0%

6.2%

Operating

15.9%

11.2%

12.6%

Administrative

1.4%

0.3%

2.0%

Total Expenses

75.6%

55.1%

69.0%

Pre-Tax Profit

24.4%

44.9%

31.0%

Pro Forma Pre-Tax Profit

1

29.4%

52.7%

32.1%

Operating Pre-Tax Profit

2

16.5%

41.0%

23.3%

EBITDA

3

26.2%

43.5%

33.8%

Pro Forma EBITDA

33.0%

55.7%

35.0%

1

Pre-tax Profits if

discretionary expenses

are eliminated and all

owners compensated as

employees

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization