54 / 185
54
2007 Best Practices Study | Agencies with Revenues Between $1,250,000 and $2,500,000 | Technology
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Agencies with Revenues Between $1,250,000 and $2,500,000
Real Time Interface
Via Proprietary Carrier Website
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
89.3%
Loss Runs
75.0%
Rate/Quote
100.0%
Policy Issue
78.6%
Endorsements
85.7%
% of Agencies
Number of Real-Time Inferfaces
None
0.0%
1-3
13.3%
4-6
60.0%
7-10
23.3%
11+
3.3%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
93.3%
Claims Reporting
80.0%
Loss Runs
93.3%
Rate/Quote
93.3%
Policy Issue
80.0%
Endorsements
86.7%