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A

Corporate and social responsibility report

Annex III -

Being a responsible employer

297

Worldline

2016 Registration Document

and spaces for employees to make a pause.

accommodations by replacing chairs, set up coffee machines

Argentina locations and the Company has improved offices

There is also the monthly birthday celebration in all Worldline’s

Worldline Belgium

own teams that have been actively followed resulting in quick

Heads of Departments to set up specific action plans for their

Wellness Week and the Accolade celebration, Worldline asked all

practices were kept such as News & Fun Events, the Sports &

approach than in the previous years. Although successful

For 2016, the accent has been put on a more diversified

wins as well as larger transformations.

Worldline Germany

topics and address questions to the CEO. Also, plenary

random basis for having breakfast together, share business

Every month, the German CEO invites 10 employees on a

meet in an informal and friendly atmosphere.

inform employees on important topics and to have fun and

management team shared strategies and projects held to

information sessions and after works were organized where the

environment, Tools & Processes, Diversity.

Management & Responsibility, Enthusiasm & Appreciation, Work

survey in order to improve work ambiance. These groups are:

order to work on critical issues of the results of the GPTW

In addition to this, five working groups have been organized in

WorldlineUnitedKingdom

A dedicated resource and budget has been put in place in order

Some of them are:

to implement initiatives that meet employees’ expectations.

personal life events;

to have informal discussions with employees and share

least one roundtable session at each UK site each half year

The commitment from the Executive team to undertake at

community;

least one day per year dedicated to help their local

The commitment to permit each staff member to take at

covers topics such as diversity, innovation, digitalization and

The implementation of a training month in September that

life hacks at work;

their efforts in H1 2016.

for important dates and a pizza party to thank all staff for

Various small initiatives like redecoration of building interiors

Worldline Iberia

employees’ wellbeing:

Many initiatives have been set up in order to improve

guide to the use of Non Sexist Language and the sponsoring of

“Women Techmakers” events.

WL” that aims to publish weekly newsletters and to improve

and there is also a BlueKiwi Community “Iberia Communication

every two months in order to share information with employees

In terms of communications, CEO breakfasts are organized

Regarding the Equality Plan, the Company has implemented a

communication within the Company about new projects.

Welcome Pack and the publication of internal and international

Iberia and some actions have been implemented like the

elaborate action plans to improve the wellbeing in Worldline

results, four volunteer Work Groups have been created to

to work independently. After presenting the GPTW survey

employees to improve their work life balance and engagement

Also, remote working proposals have been proposed towards

job positions to improve mobility.

WorldlineAPAC

Promotion and encouragement of social volunteering activities

needy families.

organization where they cooked, packed and deliver food to

employees have volunteered to help a non-profitable

have been put in place. For instance, in Worldline Singapore,

trained by Worldline staff.

Company arranged boot camps for fresh graduates that were

for oncoming projects, for example in Worldline China the

has engaged interns to join the Company and built a talent pool

relationship with universities has taken place and the Company

capacities. In parallel to this, promotion of continuous

been completed and helped managers to develop their

work processes. The program Lead@APAC for managers has

with more knowledge to create added value to their current

In addition to this, a training calendar has been set to equip staff

Worldline France

groups that help to understand the everyday reality and

the management;

identify areas for improvement, which are then presented to

The purpose of the bottom-up initiative is to encourage

addressed effectively. It consists of around ten working

employees to speak up so that their concerns can be

the Company;

regularly informed about latest events and other changes in

communication with the employees as the participants are

These working groups represent a special channel for

to address issues in the wellbeing@worldline program.

More than 110 volunteers have joined these working groups

order to share information about the results of Great Place

regular basis in response to requests from managers in

to Work

®

and what they mean;

Great Place to Work

®

, or GPTW Workshops, are held on a

the support received from management;

presence and closeness of the HR teams to employees and

Working groups are therefore also organized to discuss the

venture; Ces 3 paragraphes n'existent pas dans la version

employees to present the new equensWorldline joint

Grapinet and Marc-Henri Desportes brought together all the

fraçaise

TO and those of Worldline senior management where Gilles

entity, meetings to present the strategic guidelines for the

between Claude France and the Technical Operations (TO)

A number of roadshows have been set up: general meetings

Worldline sites, and various competitions;

month, they organize after-work gatherings at all the

promote the notions of sharing and networking. Every

and employees younger than 30 that was formed to

Fresh Connection is a group consisting of trainees, interns