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A

Corporate and social responsibility report

Annex III -

Being a responsible employer

299

Worldline

2016 Registration Document

GENDER

[GRI 401-1]

BREAKDOWNOFTHECOMPANYHEADCOUNTBY

71%

Men

29%

Women

BREAKDOWNOFMENBYAGE

[GRI 401-1]

22%

< 30

21%

> 50

57%

30 - 50

BREAKDOWNOFWOMENBYAGE

[GRI 401-1]

16%

< 30

26%

> 50

58%

30 - 50

[GRI 405-1]

Taking disabled people into account

A.3.2.4.2

0.7% and 1% depending on the country.

proportion of disabled people hired by Worldline varies between

2016, the percentage of disabled employees was 1.4% and the

them interesting jobs that accommodate their disabilities. In

bodies. They aim to attract and train disabled people by offering

Europe, in collaboration with the employees’ representative

Specific programs have been set up on various sites, mostly in

testing.

outsourcing project with a company specializing in software

in partnership with a social inclusion enterprise for an

In France, Worldline promotes the training of disabled people,

purpose of providing a year of work experience for employees

social inclusion clauses for public procurement in France for the

at some point in their careers. In 2016, Worldline applied the first

the continuous training of the people who have to face disability

not only during their initial training periods, but also as part of

and “Illunion” in Madrid for the reception desk.

businesses, such as “Le petit plus” in Blois for recycling waste

In this way, Worldline calls on the services of specialized

order to foster the inclusion of disabled people in their teams:

Worldline provides all of its employees with training programs in

communication between deaf employees and their

Sign language lessons are provided to make

colleagues easier;

legislation in 2017.

our customers, and prior to expected changes to European

employees in order to satisfy the growing expectations of

In 2016, 60 people were trained in the inclusion of

a disabled access friendly office.

where the facilities have been transformed with the aim to build

applicants who are permanently or temporarily disabled, and

Once again, these initiatives aim to support employees and

initiatives have taken place like for instance in Worldline China,

both inside and outside of the Company. Thanks to this, some

also to encourage people to be open-minded about disability,

this topic in countries like Argentina, Spain, Germany and UK

Learning Days diversity days took place and a special focus on

topics like Noémie Watson from WACG and also during the

presence of international references on digital accessibility

implemented like the accessibility day counting with the

Also, some awareness events on this topic have been

diversity.

thanks to the promotion of e learning trainings on cultural

year-end.

of disabled people. This agreement was renewed until 2016

and which concerns the employment and professional inclusion

Agreement signed with the French staff representative bodies,

In January

2014, Worldline was added to the Group-wide

Promoting intergenerational

A.3.2.4.3

collaboration

[AO6]

better working environment.

transfer and the sharing of everyone’s knowledge to foster a

Worldline provides conditions that encourage intergenerational

development programs have been deployed on a large scale.

To enrich the role of every employee in the Company, staff

France are having place to promote a closer relation within

the Young Worldline in Belgium and the Fresh Connection in

development of intergenerational networks. Some programs like

Company’s human potential through proximity and the

Through these programs, Worldline seeks to develop the

digital tools.

young employees support more experienced ones in the use of

different generations as well as the Reverse Mentoring where