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A
Corporate and social responsibility report
Annex III -
Being a responsible employer
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Worldline
2016 Registration Document
FOR INTERNAL CERTIFICATIONS
ISMP-SD
Worldline ITSM tool named
31 certifications in 2016
Secure Coding Ready
104 certifications in 2016
Agile Awareness
110 certifications in 2016
Kazan
22 certifications in 2016
Launch of PCI in Germany
857 certifications in 2016
Payment certification
1,013 certifications in 2016
for Business managers
Contract manager certification
69 certifications in 2016
FOREXTERNAL CERTIFICATIONS
Prince2 foundation
53 certifications in 2016
Prince2 Practioners
41 certifications in 2016
ISTQB
20 certifications in 2016
Scrum master
34 certifications in 2016
ITIL
22 certifications in 2016
Within the framework of the global PM Academy, Worldline
different countries. The goals of the internal certification are to
continued to introduce the Internal PM certification in the
Worldline project managers;
Know better the current level of skills and experience of
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Leverage the level of skills of project manager;
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Homogenize the practices of project management;
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and reward.
Give project managers a strong and valuable certification
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Germany, UK, APAC, India and Latam are identified and trained.
Belgium and both HR and business assessors in Spain,
Certification centers were organized this year in France and
certification is designed together with Legal, Compliance and
University.
Contract Management department and built jointly with Atos
Management Certification for Business Managers”. This
A new certification rolled out in 2016 is “the Contract
in our LMS system.
assessment test, all developed in English language and available
Certification is composed with online courses and a final
activities in the daily operations of the accounts. This
Worldline professionals to better perform contract management
This Contract Management Academy is aimed to train and help
management:
areas of knowledge, which are directly related to contract
The contract management certification covers the following
legal policies);
Legal & contracting (key contracting principles and main
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Finance, rainbow & risk management;
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managers;
Contract management methodology for business
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Soft skills (conflict management, negotiation).
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Already 78 business managers are certified by today.
Sales Academy
A.3.4.1.2
advantage by giving its sales staff the opportunity to develop
Company has created this academy to reinforce its competitive
Worldline launched the Worldline Sales Academy in 2015. The
foster their personal growth.
relationships, to enrich their knowledge of the market, and to
their skills, to increase their sales performance and customer
employees.
Worldline is also preparing a training on payment for all its sales
prospecting and consultative selling) as well as on soft skills.
sales techniques (selling in the boardroom, pitching to win,
on both global and local needs.
Worldline starts working on
The Worldline Sales Academy includes a global catalogue based
The following new initiatives were launched in 2016:
Sales event
participated. The main objectives were:
employees and managers, selected from all Worldline countries,
place in the area of Paris on March 16 and 17. 200 sales
2016 business challenges and pragmatical plans for Sales, took
This 2-day business & training energizing event, focused on
Boost Worldline sales dynamics at the beginning of the year;
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Reinforce Worldline sales community;
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Leverage business experiences and best practices;
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Launch Worldline Sales Academy.
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mix of plenary sessions, workshop on business topics and
The first day was focused on the business Challenges. It was a
afternoon. The different sessions offered:
could assist to 2 modules out of the 4 that took place in the
especially on Skills & techniques to sell better. Each participant
focused on the launch of our Worldline Sales Academy,
presentation of our TOP management. The second day was
Powerful prospecting;
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Pitching to win;
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Selling in the boardroom;
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Conceptual selling.
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