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A
Corporate and social responsibility report
Annex III -
Being a responsible employer
310
Worldline
2016 Registration Document
The figures show:
benefits they provide employees in their everyday working lives.
used and have been adopted by the employees for the many
These statistics show that these collaborative tools are widely
Atos communities;
The presence of three Worldline communities in the top 10
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The fact that the main uses of the tools by the communities
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revolve around communication and HR issues:
Communications WL”,
Communications (see “UK Communications WL”): “SDCO
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Luxembourg”/“Works Council Frankfurt GER WL”.
HR or site-related issues: “Front page of HR FR WL”/“AWL
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the benefits are many and varied.
A more detailed analysis of how the tools are used reveals that
For the Company:
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“empowerment and autonomy” driven mode,
“command and control” management style toward a more
a spirit of initiative among employees and moving from a
can post content and react. This contributes to developing
no longer the only source of information. All the members
More independent posts by the members. The manager is
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people,
between teams and are not simply the remit of a few
Information and knowledge are shared more rapidly
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grasp the context and history of the topic being discussed
When a new member arrives, he or she can immediately
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is therefore a powerful tool for integration,
receive dozens of e-mails from managers or colleagues. It
thanks to the content of the community, without having to
answers quickly;
informed and allowing them to ask questions and obtain
means of communication for keeping the new teams
for example following a merger, blueKiwi is also a powerful
When large numbers of employees arrive in the Company,
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For the employee:
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networking,
corresponding to the issue at hand, and given the large
Quicker answers: by putting a question to the community
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quicker and more relevant than when using e-mail and
number of members in the Group, the answers are often
related, and to get in touch with them,
the experts in a particular field, be it technical or business
of the members. The search engine makes it easy to find
system of personal profiles consisting of a sort of “mini CV”
Quicker searches for expertise. blueKiwi is based on a
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in their field.
so, the members can be visible to a wider and more open
several communities and contribute to them all. By doing
Recognition of skills: an employee can be a member of
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audience (team, site), and can be recognized as an expert
Visibility of employees within the Company and more career
career opportunities.
sense, an employee may be solicited for or find more varied
opportunities: being better known in a wider and more open
SharePoint. SharePoint is useful to Worldline in several respects:
reference information, the instructions are to store it on
document (e.g., Word, Excel or PowerPoint) or constitutes
be found in posts on blueKiwi, but when it is in the form of a
Knowledge Management (KM). Knowledge, of course, is also to
Content Management (ECM) system, which is part of
Another aspect of the collaborative landscape is the Enterprise
Management of versions: all the changes made to a
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document are kept and can be consulted or retrieved;
order to speed up the preparation of the document;
pre-sales teams when preparing a business proposal, in
different contributors. This function is very often used by the
Joint editing: simultaneous modification of documents by
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for such and such a client…
description of commercial offers, list of business proposals
Easy searches and access to reference information:
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Workingconditions@worldline
[GRI 102-8] [GRI 102-41] [GRI 403-2] [WL4]
A.3.7
[GRI 103-2 Occupational Health and Safety] and [AO2]
Smart Working Conditions
A.3.7.1
better for his or her work-life balance. [GRI 102-8].
accepts part-time working if an employee considers that it is
91.92% of these people work full time. Nevertheless, Worldline
workforce are under a permanent employment contract and
relations with its employees: 98.76% of people of the total
Worldline gives priority to permanent and full time working
work-life balance.
working, which offers more flexibility for employees in their
Then, Worldline operates in collaborative mode, allowing remote
2.03% (91x1,000/4491149 hours worked).
(13x1,000,000/4491149 hours worked) and the severity rate was
France, the frequency rate of occupational accidents was 2.89%
occupational accidents were reported [GRI 403-2]. In Worldline
employees was 2.5% in 2016 [GRI 403-2]. In 2016, 23
Company. The rate of absenteeism among operational
working environment, helps lower the absenteeism rate of the
The whole set of initiatives, used to create a healthy and smart